Disruption through Honiton // Please visit our JourneyCheck alert page for the latest travel advice and disruption information, or download the SWR app from your favourite app store for live train information and journey planning-Click for more information - Last updated: 5:55 AM
Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Northampton station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Northampton station, take a look below.
Monday to Friday: 07:00 - 19:00 Saturday and Sunday:
08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Northampton station is accredited by the Secure Station Scheme**
Assisted travel information
If you are travelling on London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.
If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.
Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.
Please note that other train operating companies may have different contact centre hours for booking assistance.
Assisted travel contact details
0800 0248 997
Assisted travel opening hours
08:00 - 22:00, 7 days a week (except Christmas Day and Boxing Day)
Monday to Sunday – 08:00 to 22:00
The toilets are located on the Main Concourse. The National key toilets are located on the Main Concourse; these toilets are operated by a RADAR key. The RADAR key is available at the Customer Information Point; the RADAR key is available from station security after 00:30 at night. The toilet facilities are available: Monday - Saturday 04:00-22:30 and Sunday 06:00-22:30.
Are there baby changing facilities at Northampton station?
Yes, there are baby changing facilities at this station.
Baby change information
Female toilets,Male toilets
Are there showers at Northampton station?
No, there aren't showers at this station.
Seating at the station
Is there a waiting room at Northampton station?
No, this station doesn't have a waiting room.
Are there seated areas at Northampton station?
Yes, there's a seating area at this station.
Is there a bureau de change at Northampton station?
No, there isn't a bureau de change at this station.
Are there luggage storage facilities at Northampton station?
No, there are no luggage storage facilities at this station.
Is there a tourist information office at Northampton station?
No, there isn't a tourist information office at this station.
Are there luggage trolleys at Northampton station?
Yes, luggage trolleys are available at this station.
Are there public telephones at Northampton station?
No, this station doesn't have public telephones.
Is there a post box at Northampton station?
No, there isn't a post box at this station.
Is there Wi-Fi at Northampton station?
No, this station doesn't have Wi-Fi.
Shops, cafés and cash machines
Is there a cash machine at Northampton station?
Yes, this station has cash machines.
Are there shops at Northampton station?
Yes, there are shops at this station.
WHSmith and Enterprise car rental
Are there cafés, pubs or restaurants at Northampton station?
Yes, there are cafés, pubs or restaurants at this station.
Is there a ramp at Northampton station to get on the train?
Yes, there is a train ramp at this station.
Step-free access information
The booking hall and all platforms have step free access via lifts.
From Black Lion Hill, proceed to the car park side of the building via the ramp at the side of the building and enter on the ground floor. From the car park there is step free access to the ground floor. A lift is available from the ground floor up to booking office. Level access to footbridge from booking hall, wide ticket gates are available and staff will assist where necessary. From the footbridge there are lifts down to all platforms.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Step-free access coverage
Are there accessible drop off or pick up points at Northampton station?
Yes, there are accessible drop off or pick up points at this station.
Accessible drop off or pick up points information
4 x 20 minute parking bays outside front of station
Are there wheelchairs available at Northampton station?
Yes, wheelchairs are available at this station.
Are there accessible ticket machines at Northampton station?
Yes, this station has accessible ticket machines.
Is there a lowered ticket counter at Northampton station?
No, there isn't a lowered ticket counter at this station.
Are there induction loops at Northampton station?
Yes, induction loops are available at this station.
Accessible travel links
Are accessible taxis available at Northampton station?
No, accessible taxis aren't available at this station.
Accessible station facilities
Is staff help available at Northampton station?
Yes, staff are available to help you at this station.
Staff help information
This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance. All of our trains have ramps on board that our conductors are trained to use.
Are there accessible public telephones at Northampton station?
No, accessible public telephones aren't available at this station.
Are there accessible toilets at Northampton station?