Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Nailsea & Backwell station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Nailsea & Backwell station, take a look below.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Is there a ramp at Nailsea & Backwell station to get on the train?
No, there isn't a train ramp at this station.
Step-free access information
Step-free category B3 station - “Some step-free access, may be in one
direction only.” Steep flight of steps to southbound platform, ramped access to northbound platform steeper than 1:12 gradient, no wheelchair access available to trains.
Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.
Step-free access coverage
No part of station
Are there accessible drop off or pick up points at Nailsea & Backwell station?
Yes, there are accessible drop off or pick up points at this station.
Accessible drop off or pick up points information
Set down space is available on Station Close.
Are there wheelchairs available at Nailsea & Backwell station?
No, wheelchairs aren't available at this station.
Are there accessible ticket machines at Nailsea & Backwell station?
Yes, this station has accessible ticket machines.
Is there a lowered ticket counter at Nailsea & Backwell station?
No, there isn't a lowered ticket counter at this station.
Are there induction loops at Nailsea & Backwell station?
Yes, induction loops are available at this station.
Accessible travel links
Are accessible taxis available at Nailsea & Backwell station?
No, accessible taxis aren't available at this station.
Accessible station facilities
Is staff help available at Nailsea & Backwell station?
Yes, staff are available to help you at this station.
Staff help information
Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.
Are there accessible public telephones at Nailsea & Backwell station?
No, accessible public telephones aren't available at this station.
Are there accessible toilets at Nailsea & Backwell station?