Does Maidstone East station have ticket gates?

No, this station doesn't have ticket gates.

Is there CCTV at Maidstone East station?

Yes, there is CCTV at this station.

Is there a bureau de change at Maidstone East station?

No, there isn't a bureau de change at this station.

Are there public telephones at Maidstone East station?

Yes, there's public telephones at this station.

Is there a waiting room at Maidstone East station?

Yes, this station has a waiting room.

Baby change information

Platform 1- Available during staffing hours

Are there seated areas at Maidstone East station?

Yes, there's a seating area at this station.

Are there showers at Maidstone East station?

No, there aren't showers at this station.

Is there a tourist information office at Maidstone East station?

No, there isn't a tourist information office at this station.

Are there luggage trolleys at Maidstone East station?

No, luggage trolleys aren't available at this station.

Are smartcards issued at Maidstone East station?

Yes, smartcards are issued at this station.

Are there ticket machines at Maidstone East station?

Yes, there are ticket machines at this station.

Can I collect train tickets from Maidstone East station?

Yes, you can collect train tickets from this station.

Can smartcards be topped up at Maidstone East station?

Yes, you can top up smartcards at this station.

Can smartcards be validated at Maidstone East station?

No, smartcards can't be validated at this station.

Are Oyster cards issued at Maidstone East station?

No, Oyster cards aren't issued at this station.

Can Oyster cards be topped up at Maidstone East station?

No, you can't top up Oyster cards at this station.

Can Oyster cards be used at Maidstone East station?

No, you can't use Oyster cards at this station.

Are there bus connections at Maidstone East station?

Yes, there are bus services at this station.

Is car hire available at or near Maidstone East station?

No, car hire is not available at or near the station.

Are there metro connections at Maidstone East station?

No, metro services aren't available at this station.

Does Maidstone East station have connections to a port?

No, the station doesn't have connections to a port.

Does Maidstone East station have connections to an airport?

No, the station does not have connections to an airport.

Is bike hire available at or near Maidstone East station?

No, bike hire is not available at or near the station.

Are accessible taxis available at Maidstone East station?

Yes, accessible taxis are available at this station.

Accessible taxis information

Accessible taxis are available to book

Is there a ramp at Maidstone East station to get on the train?

Yes, there is a train ramp at this station.

Are there accessible public telephones at Maidstone East station?

Yes, accessible public telephones are available at this station.

Accessible public telephones information

Public telephones are not wheelchair accessible

Are there induction loops at Maidstone East station?

Yes, induction loops are available at this station.

Are there wheelchairs available at Maidstone East station?

Yes, wheelchairs are available at this station.

Trains to Maidstone East station

View live departures and arrivals, station facilities and accessibility information

Maidstone East station live train times

View up to two hours of live departures and arrivals status information for Maidstone East station, updated minute-by-minute. Check train times for any future services.

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Maidstone East station information

Find the station address, opening times and maps for Maidstone East station.

Maidstone East station address

Maidstone East station
Station Road
Maidstone
Kent
ME14 1QN

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Maidstone East ticket office opening hours

Monday to Friday – 06:00 to 20:00 Saturday – 06:00 to 20:00 Sunday – 07:45 to 20:00

Ticket office location

On overbridge of station

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Maidstone East station information

Find the station address, opening times and maps for Maidstone East station.

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Maidstone East train station facilities

Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Maidstone East station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Maidstone East station, take a look below.

Maidstone East at a glance

Maidstone East station

Station information
- Station details
  
  Station name
  
  Maidstone East
  
  CRS code
  
  MDE
  
  Station operator
  
  SE
  
  National Location Code
  
  5115
- Ticketing information
  
  Does Maidstone East station have ticket gates?
  
  No, this station doesn't have ticket gates.
  
  Penalty fares information
  
  Applicable Operators: Southeastern
- Station security
  
  Staffing level
  
  Full time
  
  Is there CCTV at Maidstone East station?
  
  Yes, there is CCTV at this station.
- Customer service
  
  Are there customer help points at Maidstone East station?
  
  Yes, there's customer help points at this station.
  
  Customer help points information
  
  On platform
  
  Customer services information
  
  0345 322 7021
  
  Assisted travel information
  
  Assistance navigating through the station and getting on and off trains (by ramp if required) by station staff is available nearly all the time trains are running (See staffing times). There are on train staff able to offer assistance on and off all Southeastern trains from this station. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the office on platform 1 or if on platform 2/3 you can use the Help Point to get the staff's attention.
  Outside of Station staffing times, either wait on the platform and get the on train staffs attention or use the Help Points located on the platforms.
  
  Assisted travel contact details
  
  0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
  
  Assisted travel opening hours
  
  *Helpline closed on Christmas Day
Station facilities
- Toilet facilities
  
  Are there toilets at Maidstone East station?
  
  Yes, this station has toilets.
  
  Toilets information
  
  Platform 1 - Available during staffing hours
  
  Are there baby changing facilities at Maidstone East station?
  
  Yes, there are baby changing facilities at this station.
  
  Baby change information
  
  Platform 1- Available during staffing hours
  
  Are there showers at Maidstone East station?
  
  No, there aren't showers at this station.
- Seating at the station
  
  Is there a waiting room at Maidstone East station?
  
  Yes, this station has a waiting room.
  
  Waiting room information
  
  Heated waiting Rooms on the platforms only available when staff are present
  
  Are there seated areas at Maidstone East station?
  
  Yes, there's a seating area at this station.
- Tourist facilities
  
  Is there a bureau de change at Maidstone East station?
  
  No, there isn't a bureau de change at this station.
  
  Are there luggage storage facilities at Maidstone East station?
  
  No, there are no luggage storage facilities at this station.
  
  Is there a tourist information office at Maidstone East station?
  
  No, there isn't a tourist information office at this station.
  
  Are there luggage trolleys at Maidstone East station?
  
  No, luggage trolleys aren't available at this station.
- Communication
  
  Are there public telephones at Maidstone East station?
  
  Yes, there's public telephones at this station.
  
  Is there a post box at Maidstone East station?
  
  No, there isn't a post box at this station.
  
  Is there Wi-Fi at Maidstone East station?
  
  No, this station doesn't have Wi-Fi.
- Shops, cafés and cash machines
  
  Is there a cash machine at Maidstone East station?
  
  No, there aren't cash machines at this station.
  
  Are there shops at Maidstone East station?
  
  Yes, there are shops at this station.
  
  Shops information
  
  newspapers
  
  Are there cafés, pubs or restaurants at Maidstone East station?
  
  Yes, there are cafés, pubs or restaurants at this station.
  
  Cafés, pubs or restaurants information
  
  Coffee shop
Buying and collecting train tickets
- Ticket office
  
  Are there ticket machines at Maidstone East station?
  
  Yes, there are ticket machines at this station.
  
  Can I collect train tickets from Maidstone East station?
  
  Yes, you can collect train tickets from this station.
- Ticketing options
  
  Are smartcards issued at Maidstone East station?
  
  Yes, smartcards are issued at this station.
  
  Can smartcards be topped up at Maidstone East station?
  
  Yes, you can top up smartcards at this station.
  
  Can smartcards be validated at Maidstone East station?
  
  No, smartcards can't be validated at this station.
  
  Smartcard information
  
  Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
Travel links
- Public transport
  
  Are there bus connections at Maidstone East station?
  
  Yes, there are bus services at this station.
  
  Bus services information
  
  Information to plan your onward journey is available in a printable format here
  
  Are there metro connections at Maidstone East station?
  
  No, metro services aren't available at this station.
  
  Does Maidstone East station have connections to a port?
  
  No, the station doesn't have connections to a port.
  
  Does Maidstone East station have connections to an airport?
  
  No, the station does not have connections to an airport.
  
  Replacement buses location
  
  Bus stop N on Week St.
- Personal transport
  
  Is car hire available at or near Maidstone East station?
  
  No, car hire is not available at or near the station.
  
  Does Maidstone East station have a taxi rank?
  
  Yes, this station has a taxi rank.
  
  Taxi rank information
  
  Platform 1 exit
Car parking
- Car parking
  
  Car park name and spaces
  Station Car Park - 524 spaces
  
  Opening hours
  Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
  
  Car parking charges
  
  Peak ticket: £6.50
  Weekly ticket: £29.10
  Monthly ticket: £110.20
  Quarterly ticket: £327.60
  Semi Annual ticket: £655.50
  Annual ticket: £1,136.00
  
  Car parking information
  
  From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50
Bikes
- Bike storage
  
  Is there bike storage at Maidstone East station?
  
  Yes, there's bike storage at this station.
  
  Is there a sheltered bike storage area at Maidstone East station?
  
  No, there is no sheltered bike storage area.
  
  Bike storage spaces
  
  40
  
  Bike storage location
  
  Platform 1 and Platform 2/3
  
  Bike storage information
  
  You may leave your cycle in the rack provided however you do so at your own risk.
  
  Bike storage type
  
  Stands
  
  Is there CCTV in the bike storage at Maidstone East station?
  
  Yes, this station has CCTV in the bike storage.
- Bike hire
  
  Is bike hire available at or near Maidstone East station?
  
  No, bike hire is not available at or near the station.
Accessibility and mobility access
- Station access
  
  Is there a ramp at Maidstone East station to get on the train?
  
  Yes, there is a train ramp at this station.
  
  Step-free access information
  
  Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1 for services towards London from the main side entrance. Step free access to platform 2 for services away from London. Step free access to platform 3, terminal platform, for services towards London. There is step free interchange via road and steep paths in excess of 200 metres. From the Ticket office the step free access to all platforms is via the station forecourt.
  
  Step-free access coverage
  Partial station
  
  Are there accessible drop off or pick up points at Maidstone East station?
  
  No, there aren't accessible drop off or pick up points at this station.
  
  Are there wheelchairs available at Maidstone East station?
  
  Yes, wheelchairs are available at this station.
- Ticketing access
  
  Are there accessible ticket machines at Maidstone East station?
  
  Yes, this station has accessible ticket machines.
  
  Accessible ticket machines information
  
  platform 1
  
  Is there a lowered ticket counter at Maidstone East station?
  
  No, there isn't a lowered ticket counter at this station.
  
  Are there induction loops at Maidstone East station?
  
  Yes, induction loops are available at this station.
- Accessible travel links
  
  Are accessible taxis available at Maidstone East station?
  
  Yes, accessible taxis are available at this station.
  
  Accessible taxis information
  
  Accessible taxis are available to book
- Accessible station facilities
  
  Is staff help available at Maidstone East station?
  
  Yes, staff are available to help you at this station.
  
  Staff help opening hours
  
  Monday to Friday – 05:30 to 01:00 Saturday – 05:30 to 01:00 Sunday – 07:00 to 23:59
  
  Are there accessible public telephones at Maidstone East station?
  
  Yes, accessible public telephones are available at this station.
  
  Accessible public telephones information
  
  Public telephones are not wheelchair accessible
  
  Are there accessible toilets at Maidstone East station?
  
  Yes, this station has accessible toilets.
  
  National key toilets information
  
  Platform 1- Available during staffing hours

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Maidstone East station information

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Maidstone East station address

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Maidstone East at a glance

Maidstone East at a glance

Maidstone East station

Station details

Ticketing information

Station security

Customer service

Toilet facilities

Seating at the station

Tourist facilities

Communication

Shops, cafés and cash machines

Ticket office

Ticketing options

Public transport

Personal transport

Car parking

Bike storage

Bike hire

Station access

Ticketing access

Accessible travel links

Accessible station facilities

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