Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Maidenhead station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Maidenhead station, take a look below.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Is there a ramp at Maidenhead station to get on the train?
Yes, there is a train ramp at this station.
Step-free access information
Step-free category B1 station - this station has a degree of step-free access to the platforms. Platforms 2 to 5 are accessed via the lifts from the subway. Platform 1 is only step free accessible via the Shoppenhangers Road Car Park.
Step-free access coverage
Are there accessible drop off or pick up points at Maidenhead station?
Yes, there are accessible drop off or pick up points at this station.
Accessible drop off or pick up points information
Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point - gateline main entrance concourse or customer assistance office platform 4. Please notify a member of staff.
Are there wheelchairs available at Maidenhead station?
Yes, wheelchairs are available at this station.
Are there accessible ticket machines at Maidenhead station?
Yes, this station has accessible ticket machines.
Is there a lowered ticket counter at Maidenhead station?
Yes, there's a lowered ticket counter at this station.
Are there induction loops at Maidenhead station?
Yes, induction loops are available at this station.
Accessible travel links
Are accessible taxis available at Maidenhead station?
No, accessible taxis aren't available at this station.
Accessible station facilities
Is staff help available at Maidenhead station?
Yes, staff are available to help you at this station.
Staff help information
Meeting point: Ticket Office.
Are there accessible public telephones at Maidenhead station?
No, accessible public telephones aren't available at this station.
Are there accessible toilets at Maidenhead station?