Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Long Buckby station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Long Buckby station, take a look below.
Are there customer help points at Long Buckby station?
No, customer help points aren't available at this station.
Customer services information
Please contact our Contact Centre
team on: 0333 311 0006.
Who are open during
the following times:
Monday to Friday: 07:00 - 19:00
Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except
Christmas Day and Boxing Day.
Assisted travel information
If you are travelling on London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.
If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.
Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.
Please note that other train operating companies may have different contact centre hours for booking assistance.
Assisted travel contact details
0800 0248 997
Assisted travel opening hours
08:00 - 22:00, 7 days a week (except Christmas Day and Boxing Day)
Monday to Sunday – 08:00 to 22:00
Permits are only available from the ticket office, valid for three months or 1 year. Permits are sold on a first come, first served basis.
There is a second, privately owned, car park adjacent to the station, which passengers without permits for the station car park should use. Daily tickets are available, please see signage for costs and payment options.
Is there a ramp at Long Buckby station to get on the train?
No, there isn't a train ramp at this station.
Step-free access information
6 steps up from car park and ticket office portacabin to subway level, then 25 steps up to platform 1(to Northampton). 26 steps up to platform 2. 2 or 4 steps to access ticket office portacabin.
This station is a category C station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Step-free access coverage
No part of station
Are there accessible drop off or pick up points at Long Buckby station?
No, there aren't accessible drop off or pick up points at this station.
Are there wheelchairs available at Long Buckby station?
No, wheelchairs aren't available at this station.
Are there accessible ticket machines at Long Buckby station?
No, this station doesn't have accessible ticket machines.
Is there a lowered ticket counter at Long Buckby station?
No, there isn't a lowered ticket counter at this station.
Are there induction loops at Long Buckby station?
Yes, induction loops are available at this station.
Accessible travel links
Are accessible taxis available at Long Buckby station?
No, accessible taxis aren't available at this station.
Accessible station facilities
Is staff help available at Long Buckby station?
Yes, staff are available to help you at this station.
Staff help information
This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance. All of our trains have ramps on board that our conductors are trained to use.
Are there accessible public telephones at Long Buckby station?
No, accessible public telephones aren't available at this station.
Are there accessible toilets at Long Buckby station?