Does London Paddington station have ticket gates?

Yes, this station has ticket gates.

Is there CCTV at London Paddington station?

Yes, there is CCTV at this station.

Are there customer help points at London Paddington station?

Yes, there's customer help points at this station.

Customer services information

Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)

Penalty fares information

Applicable Operators: Great Western Railway, TfL Rail

Assisted travel information

Mobility assistance is available at this station 24 hours a day. It is preferred that this assistance is booked by 18:00 the day before travel by calling the Assisted Travel Team on 0800 197 1329. The Assisted Travel Team can be contacted Monday - Sunday 07:00 -22:00. Passengers for Heathrow Express may also arrange assistance through - 0208 757 270

Is there a cash machine at London Paddington station?

Yes, this station has cash machines.

Is there a bureau de change at London Paddington station?

No, there isn't a bureau de change at this station.

Are there public telephones at London Paddington station?

Yes, there's public telephones at this station.

Accessible toilets are located on Platforms 1 & 12 and baby changing facility's can be found on Platform 12

Is there a waiting room at London Paddington station?

Yes, this station has a waiting room.

Waiting room opening hours

Monday to Friday – 07:00 to 22:00 Saturday – 07:00 to 22:00 Sunday – 07:00 to 22:00

Are there baby changing facilities at London Paddington station?

Yes, there are baby changing facilities at this station.

Are there luggage storage facilities at London Paddington station?

Yes, there are luggage storage facilities at this station.

Luggage storage contact details

Left luggage contact details 020 3468 4709 , https://www.excess-baggage.com/

Is there a post box at London Paddington station?

No, there isn't a post box at this station.

Are there seated areas at London Paddington station?

Yes, there's a seating area at this station.

Are there shops at London Paddington station?

Yes, there are shops at this station.

News agent Flower stall Shoe repairer Wide range of shops Mini supermarket Pharmacy Convenience store High street shops Off Licence Passport Photo Booth

First Class lounge information

Located Platform 1. Tickets Accepted All First Class. Facilities The First Class lounge offers the choice of a modern, comfortable bar area or the traditional, Victorian feel lounge. The modern extension has armchairs and tables with a bar offering complimentary refreshments. It also has workstations with access to the Internet. There is a large screen TVs showing Sky News and also a departures board showing train times. The Victorian lounge offers old world splendour and comfort, with large armchairs and soft lighting, making it the perfect area to relax. There is also a pre-bookable conference room which can seat up to eight people. Call 0207 313 1109 for more information. Refreshments Bar offering complimentary refreshments. Wi-Fi Available. Showers No. Concessions for Standard Class sleeper customers Yes.

First Class lounge opening hours

Monday to Friday – 05:00 to 23:30 Saturday – 05:00 to 21:00 Sunday – 10:00 to 23:30

Are there showers at London Paddington station?

Yes, there are showers at this station.

Are there cafés, pubs or restaurants at London Paddington station?

Yes, there are cafés, pubs or restaurants at this station.

Cafés, pubs or restaurants information

Coffee shop Buffet Coffee kiosk Public House/Bar Food outlet (Seating available) Food outlet (Seating unavailable)

Is there a tourist information office at London Paddington station?

No, there isn't a tourist information office at this station.

Find WiFi Hotspots around London Paddington station

Are there luggage trolleys at London Paddington station?

Yes, luggage trolleys are available at this station.

Are smartcards issued at London Paddington station?

No, smartcards aren't issued at this station.

Are there ticket machines at London Paddington station?

Yes, there are ticket machines at this station.

Can I collect train tickets from London Paddington station?

Yes, you can collect train tickets from this station.

Can smartcards be topped up at London Paddington station?

No, you can't top up smartcards at this station.

Can smartcards be validated at London Paddington station?

No, smartcards can't be validated at this station.

Smartcard information

This information is unavailable.

Are Oyster cards issued at London Paddington station?

No, Oyster cards aren't issued at this station.

Can Oyster cards be topped up at London Paddington station?

Yes, you can top up Oyster cards at this station.

Can Oyster cards be used at London Paddington station?

Yes, you can use Oyster cards at this station.

This information is unavailable.

Are there bus connections at London Paddington station?

Yes, there are bus services at this station.

Bus services information

Buses Can be found on near by streets. All Transport for London buses are accessible by step free access. More information about Transport for London buses can be found here All Transport for London bus routes are served by low-floor vehicles, with a dedicated wheelchair space and an access ramp. They can also 'kneel' to reduce the step-up from the pavement. More info can be found on Transport for London's website here Drop Off There are 2 drop off / pick up points (waiting is not permitted): The APCOA car park entrance is on Bishops Bridge Road between Westbourne Bridge and Eastbourne Terrace. Sat nav code W2 6AA . Eastbourne Terrace is now open. The taxi rank off Bishops Bridge Road - you are not allowed to leave the vehicle unattended. Disabled passengers can use the taxi rank above platform 12. The car park is at the end of platform 1, around 400m from the station. The route is step-free.

Is car hire available at or near London Paddington station?

No, car hire is not available at or near the station.

Does London Paddington station have a taxi rank?

Yes, this station has a taxi rank.

Taxi rank information

The taxi deck is situated above Platform 12 and is accessed via the concourse and platform 12, which has escalators and lifts to the upper level to the covered marshalled taxi rank. A queuing system is in operation. There is also a separate collection point for pre-booked taxis and a drop off point

Trains to London Paddington station

View live departures and arrivals, station facilities and accessibility information

London Paddington station live train times

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Status

Platform

Operator

Status

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Platform

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London Paddington station information

London Paddington station address

London Paddington station
Praed Street
London
Greater London
W2 1HQ

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London Paddington ticket office opening hours

Monday to Sunday – 24 hours

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London Paddington station information

London Paddington train station facilities

Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about London Paddington station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at London Paddington station, take a look below.

London Paddington at a glance

London Paddington station

Station information
- Station details
  
  Station name
  
  London Paddington
  
  CRS code
  
  PAD
  
  Station operator
  
  NR
  
  National Location Code
  
  3087
- Ticketing information
  
  Does London Paddington station have ticket gates?
  
  Yes, this station has ticket gates.
  
  Penalty fares information
  
  Applicable Operators: Great Western Railway, TfL Rail
  
  London fare zone
  
  Zone 1
- Station security
  
  Staffing level
  
  Full time
  
  Is there CCTV at London Paddington station?
  
  Yes, there is CCTV at this station.
- Customer service
  
  Are there customer help points at London Paddington station?
  
  Yes, there's customer help points at this station.
  
  Customer services information
  
  Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
  
  Assisted travel information
  
  Mobility assistance is available at this station 24 hours a day.
  
  It is preferred that this assistance is booked by 18:00 the day before travel by calling the Assisted Travel Team on 0800 197 1329. The Assisted Travel Team can be contacted Monday - Sunday 07:00 -22:00.
  
  Passengers for Heathrow Express may also arrange assistance through - 0208 757 270
  
  Assisted travel contact details
  
  0800 1971329
Station facilities
- Toilet facilities
  
  Are there toilets at London Paddington station?
  
  Yes, this station has toilets.
  
  Toilets information
  
  Accessible toilets are located on Platforms 1 & 12 and baby changing facility's can be found on Platform 12
  
  Are there baby changing facilities at London Paddington station?
  
  Yes, there are baby changing facilities at this station.
  
  Are there showers at London Paddington station?
  
  Yes, there are showers at this station.
- Seating at the station
  
  Is there a waiting room at London Paddington station?
  
  Yes, this station has a waiting room.
  
  Waiting room information
  Platform 12
  
  Waiting room opening hours
  Monday to Friday – 07:00 to 22:00 Saturday – 07:00 to 22:00 Sunday – 07:00 to 22:00
  
  Are there seated areas at London Paddington station?
  
  Yes, there's a seating area at this station.
  
  First Class lounge information
  
  Located
  
  Platform 1.
  
  Tickets Accepted
  
  All First Class.
  
  Facilities
  
  The First Class lounge offers the choice of a modern, comfortable bar area or the traditional, Victorian feel lounge.
  
  The modern extension has armchairs and tables with a bar offering complimentary refreshments. It also has workstations with access to the Internet.
  
  There is a large screen TVs showing Sky News and also a departures board showing train times.
  
  The Victorian lounge offers old world splendour and comfort, with large armchairs and soft lighting, making it the perfect area to relax.
  
  There is also a pre-bookable conference room which can seat up to eight people. Call 0207 313 1109 for more information.
  
  Refreshments
  
  Bar offering complimentary refreshments.
  
  Wi-Fi
  
  Available.
  
  Showers
  
  No.
  
  Concessions for Standard Class sleeper customers
  
  Yes.
  
  First Class lounge opening hours
  Monday to Friday – 05:00 to 23:30 Saturday – 05:00 to 21:00 Sunday – 10:00 to 23:30
- Tourist facilities
  
  Is there a bureau de change at London Paddington station?
  
  No, there isn't a bureau de change at this station.
  
  Are there luggage storage facilities at London Paddington station?
  
  Yes, there are luggage storage facilities at this station.
  
  Luggage storage contact details
  
  Left luggage contact details
  020 3468 4709 , https://www.excess-baggage.com/
  
  Is there a tourist information office at London Paddington station?
  
  No, there isn't a tourist information office at this station.
  
  Are there luggage trolleys at London Paddington station?
  
  Yes, luggage trolleys are available at this station.
- Communication
  
  Are there public telephones at London Paddington station?
  
  Yes, there's public telephones at this station.
  
  Is there a post box at London Paddington station?
  
  No, there isn't a post box at this station.
  
  Is there Wi-Fi at London Paddington station?
  
  Yes, this station has Wi-Fi.
  
  Wi-Fi information
  
  Find WiFi Hotspots around London Paddington station
- Shops, cafés and cash machines
  
  Is there a cash machine at London Paddington station?
  
  Yes, this station has cash machines.
  
  Cash machine information
  
  Located on concourse
  
  Are there shops at London Paddington station?
  
  Yes, there are shops at this station.
  
  Shops information
  
  News agent Flower stall Shoe repairer Wide range of shops Mini supermarket Pharmacy Convenience store High street shops Off Licence Passport Photo Booth
  
  Are there cafés, pubs or restaurants at London Paddington station?
  
  Yes, there are cafés, pubs or restaurants at this station.
  
  Cafés, pubs or restaurants information
  
  Coffee shop Buffet Coffee kiosk Public House/Bar Food outlet (Seating available) Food outlet (Seating unavailable)
Buying and collecting train tickets
- Ticket office
  
  Are there ticket machines at London Paddington station?
  
  Yes, there are ticket machines at this station.
  
  Can I collect train tickets from London Paddington station?
  
  Yes, you can collect train tickets from this station.
- Ticketing options
  
  Are smartcards issued at London Paddington station?
  
  No, smartcards aren't issued at this station.
  
  Can smartcards be topped up at London Paddington station?
  
  No, you can't top up smartcards at this station.
  
  Can smartcards be validated at London Paddington station?
  
  No, smartcards can't be validated at this station.
  
  Can Oyster cards be topped up at London Paddington station?
  
  Yes, you can top up Oyster cards at this station.
  
  Can Oyster cards be used at London Paddington station?
  
  Yes, you can use Oyster cards at this station.
Travel links
- Public transport
  Are there bus connections at London Paddington station?
  
  Yes, there are bus services at this station.
  
  Bus services information
  
  Buses
  
  Can be found on near by streets. All Transport for London buses are accessible by step free access.
  
  More information about Transport for London buses can be found here
  
  All Transport for London bus routes are served by low-floor vehicles, with a dedicated wheelchair space and an access ramp. They can also 'kneel' to reduce the step-up from the pavement. More info can be found on Transport for London's website here
  
  Drop Off
  
  There are 2 drop off / pick up points (waiting is not permitted):
  
  The APCOA car park entrance is on Bishops Bridge Road between Westbourne Bridge and Eastbourne Terrace. Sat nav code W2 6AA. Eastbourne Terrace is now open.
  
  The taxi rank off Bishops Bridge Road - you are not allowed to leave the vehicle unattended.
  
  Disabled passengers can use the taxi rank above platform 12.
  
  The car park is at the end of platform 1, around 400m from the station. The route is step-free.
  Are there metro connections at London Paddington station?
  
  Yes, there are metro connections at this station.
  
  Metro services information
  
  Tube Lines.
  
  Does London Paddington station have connections to a port?
  
  No, the station doesn't have connections to a port.
  
  Does London Paddington station have connections to an airport?
  
  Yes, the station has connections to an airport.
  
  Airport connections information
  
  Heathrow Express and TfL Rail to Heathrow Airport
  
  Replacement buses location
  
  This information is unavailable.
- Personal transport
  
  Is car hire available at or near London Paddington station?
  
  No, car hire is not available at or near the station.
  
  Does London Paddington station have a taxi rank?
  
  Yes, this station has a taxi rank.
  
  Taxi rank information
  
  The taxi deck is situated above Platform 12 and is accessed via the concourse and platform 12, which has escalators and lifts to the upper level to the covered marshalled taxi rank. A queuing system is in operation. There is also a separate collection point for pre-booked taxis and a drop off point
Car parking
- Car parking
  
  Name and spaces
  Station Car Park - 152 spaces
  
  Opening hours
  Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
  
  Car parking charges
  Off-peak ticket: N/A
  Peak ticket: N/A
  Weekly ticket: N/A
  Monthly ticket: N/A
  Quarterly ticket: N/A
  Annual ticket: N/A
  
  Car parking information
  Parking charges
Bikes
- Bike storage
  
  Is there bike storage at London Paddington station?
  
  Yes, there's bike storage at this station.
  
  Is there a sheltered bike storage area at London Paddington station?
  
  Yes, there is a sheltered bike storage area.
  
  Bike storage spaces
  
  682
  
  Bike storage location
  
  On platform 8/9 and 10
  
  Bike storage information
  
  Spaces are available on platforms 8, 9, 10 & 11 for all station users.
  
  Bike storage type
  
  Compound
  
  Is there CCTV in the bike storage at London Paddington station?
  
  Yes, this station has CCTV in the bike storage.
- Bike hire
  
  Is bike hire available at or near London Paddington station?
  
  Yes, bike hire is available at or near the station.
  
  Bike hire information
  
  There are Santander hire cycles available near this station.
Accessibility and mobility access
- Station access
  
  Is there a ramp at London Paddington station to get on the train?
  
  Yes, there is a train ramp at this station.
  
  Step-free access information
  
  Disabled passengers can access all areas of the station via lifts and escalators. There is level access to all platforms including access to the London Underground via lifts and escalators.
  All exits in the station are able to be accessed by disabled passengers.
  Step-free access coverage
  
  Whole station
  
  Are there accessible drop off or pick up points at London Paddington station?
  
  Yes, there are accessible drop off or pick up points at this station.
  
  Accessible drop off or pick up points information
  
  There is a manned drop off point at the Taxi Deck above platform 12. Mobility assistance is available from this point. It is preferred if this assistance is booked 24 hours in advance. on 0800 197 1329. Monday - Friday 08:00 -20:00 and Saturday & Sunday 09:00 and 17:00.
  
  Are there wheelchairs available at London Paddington station?
  
  Yes, wheelchairs are available at this station.
- Ticketing access
  
  Are there accessible ticket machines at London Paddington station?
  
  Yes, this station has accessible ticket machines.
  
  Accessible ticket machines information
  
  Is there a lowered ticket counter at London Paddington station?
  
  No, there isn't a lowered ticket counter at this station.
  
  Are there induction loops at London Paddington station?
  
  Yes, induction loops are available at this station.
- Accessible travel links
  
  Are accessible taxis available at London Paddington station?
  
  No, accessible taxis aren't available at this station.
- Accessible station facilities
  
  Is staff help available at London Paddington station?
  
  Yes, staff are available to help you at this station.
  
  Staff help information
  
  Assistance is available to and from platforms. Please contact customer services of the appropriate train operator, 48 hours in advance: Great Western Railway - 0800 197 1329 Heathrow Express - 0208 757 2700
  
  Are there accessible public telephones at London Paddington station?
  
  No, accessible public telephones aren't available at this station.
  
  Are there accessible toilets at London Paddington station?
  
  Yes, this station has accessible toilets.
  
  National key toilets information
  
  Accessible toilets are located on Platforms 1 & 12

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London Paddington at a glance

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London Paddington station

Station details

Ticketing information

Station security

Customer service

Toilet facilities

Seating at the station

Tourist facilities

Communication

Shops, cafés and cash machines

Ticket office

Ticketing options

Public transport

Personal transport

Car parking

Bike storage

Bike hire

Station access

Ticketing access

Accessible travel links

Accessible station facilities

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