Liverpool Lime Street

Liverpool Lime Street station
Lime Street
Liverpool
Merseyside
L1 1JD

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Liverpool Lime Street at a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Bus Services
Cycle Storage Availability
Step Free Access
Toilets
WiFi

Liverpool Lime Street Station

Accessibility and mobility access
- Accessible Booking Office Counter
- Accessible Ticket Machines
  There are six accessible ticket machines at the station, four located on the station concourse and two located inside the Virgin Trains Information point.
- Customer Help Points
  
  There are two help points located on the Skelhorne Street side of the station with a direct line to contact station staff. There is also a call point near the entrance of the short stay car park.
- Impaired Mobility Set Down
  
  Assistance is available to and from platforms
- Induction Loop
- National Key Toilets
  
  The National Key (RADAR) toilet is located next to the Male and Female toilets by the Lord Nelson Street entrance. If you do not have a key please locate a member of staff and they will provide you with one.
- Ramp For Train Access
- Staff Help Available
  Monday – 24 hours Tuesday – 24 hours Wednesday – 24 hours Thursday – 24 hours Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
  Liverpool Lime Street Mobility Team are available: -
  
  Monday - Saturday 07:00 - 22:00
  
  Sunday 08:00 - 22:00.
  
  THERE IS NO CHARGE FOR THIS SERVICE.
  
  A mobility assistance vehicle is available - to book, or for help boarding and alighting your train, please contact your train operator, ideally 48 hours in advance
  - - 08000 158 123, textphone 08000 158 124
  - - 0845 000 0125, textphone 0845 605 0600
  - - 0800 107 2149, textphone 0800 107 2061
  - - 0845 712 5678, textphone 18001 0845 712 5678
  - - 0800 092 4260, textphone 0844 811 0134
- Step Free Access
- Wheelchairs Available
- This station does not offer
  
  Accessible Public Telephones, Accessible Taxis
Buying / collecting tickets
- Penalty Fares
  Applicable Operators: East Midlands Trains, TransPennine Express, West Midlands Trains, Merseyrail, Northern, Virgin Trains
- Prepurchase Collection
- Staffing Level
  Fulltime
- Ticket Machine
- Ticket Office
  Sunday – 07:15 to 23:05 Monday to Friday – 05:00 to 23:38 Saturday – 05:00 to 23:38
  Ticket Office & Travel Centre on the station concourse
Getting to / from the station
- Bus Services
  
  'Arriva' and 'Stagecoach' operate a network of daily, frequent bus routes around the city and also to nearby towns. For route maps and timetables: www.arrivabus.co.uk and www.stagecoachbus.com/merseyside
  
  Liverpool's main bus station (on Roe Street) is about 4 minutes walk from Lime Street station.
  
  Not all buses are accessible
  
  Buy a Liverpool PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. More details at
- Car Park
  Short stay car park located on Skelhorne Street & Long Stay Car Park located on Lord Nelson Street - 280 spaces Monday to Sunday – 24 hours
- Cycle Storage Availability
  
  There are 2 areas at Liverpool Lime Street station where you can lock up your bike, Lord Nelson Street and Skelhorne Street. They are the only 2 places you are permitted to leave your bike at the station.
  Storage location: Alongside station entrance
- Cycle Storage Sheltered
- Rail Replacement Services
  
  Rail Replacement services depart from the front of the station on Lime Street
- Taxi Rank
  
  The station taxi rank is located at Skelhorne Street side of the station. There are two customer help points located for passengers requiring assistance.
Station Facilities
- Customer Service
  
  Please see a member of staff or go to the Network Rail Station Reception on the main concourse; further to that you can contact Network Rail on 03457 11 41 41.
- Left Luggage
- Lost Property
  Monday to Friday – 09:00 to 17:30
- Toilets
  
  Male and Female toilets located on the station concourse by Lord Nelson street entrance
- WiFi
  
  WiFi hot spots around Liverpool Lime Street station

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Liverpool Lime Street

Liverpool Lime Street at a glance

Liverpool Lime Street Station

Accessible Booking Office Counter

Accessible Ticket Machines

Customer Help Points

Impaired Mobility Set Down

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

Wheelchairs Available

This station does not offer

Penalty Fares

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

Bus Services

Car Park

Cycle Storage Availability

Cycle Storage Sheltered

Rail Replacement Services

Taxi Rank

Customer Service

Left Luggage

Lost Property

Toilets

WiFi

Buy train tickets to any destination in Britain – no booking fee

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Liverpool Lime Street

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