Assisted travel information
Assistance will be provided by station staff during ticket office opening hours. Outside of these hours please use the Help Points on either platform to contact the Assistance Team who will ensure staff on board the train can assist you with boarding and alighting.
If you would like more information on how TfGM are committed to ensuring safe and easy travel at Horwich Parkway, you can download our Accessible Travel Policy
Assisted travel contact details
TfGM - 03000 035 035 | Northern Railway - 0800 138 5560 | Northern Railway text relay - 18001 0800 138 5560.
Assisted travel opening hours
Monday to Sunday – 24 hours