Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Horwich Parkway station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Horwich Parkway station, take a look below.
Are there customer help points at Horwich Parkway station?
Yes, there's customer help points at this station.
Customer help points information
Customer services information
Assisted travel information
Assistance will be provided by station staff during ticket office opening hours. Outside of these hours please use the Help Points on either platform to contact the Assistance Team who will ensure staff on board the train can assist you with boarding and alighting.
If you would like more information on how TfGM are committed to ensuring safe and easy travel at Horwich Parkway, you can download our Accessible Travel Policy