Does Hendon station have ticket gates?

No, this station doesn't have ticket gates.

Is there CCTV at Hendon station?

Yes, there is CCTV at this station.

Is there a bureau de change at Hendon station?

No, there isn't a bureau de change at this station.

Are there public telephones at Hendon station?

No, this station doesn't have public telephones.

Is there a waiting room at Hendon station?

Yes, this station has a waiting room.

Are there seated areas at Hendon station?

Yes, there's a seating area at this station.

Are there showers at Hendon station?

No, there aren't showers at this station.

Is there a tourist information office at Hendon station?

No, there isn't a tourist information office at this station.

Are there luggage trolleys at Hendon station?

No, luggage trolleys aren't available at this station.

Are smartcards issued at Hendon station?

Yes, smartcards are issued at this station.

Are there ticket machines at Hendon station?

Yes, there are ticket machines at this station.

Can I collect train tickets from Hendon station?

Yes, you can collect train tickets from this station.

Can smartcards be topped up at Hendon station?

No, you can't top up smartcards at this station.

Can smartcards be validated at Hendon station?

Yes, smartcards can be validated at this station.

Are Oyster cards issued at Hendon station?

No, Oyster cards aren't issued at this station.

Can Oyster cards be topped up at Hendon station?

Yes, you can top up Oyster cards at this station.

Can Oyster cards be used at Hendon station?

Yes, you can use Oyster cards at this station.

Are there bus connections at Hendon station?

Yes, there are bus services at this station.

Is car hire available at or near Hendon station?

No, car hire is not available at or near the station.

Are there metro connections at Hendon station?

No, metro services aren't available at this station.

Does Hendon station have connections to a port?

No, the station doesn't have connections to a port.

Does Hendon station have connections to an airport?

No, the station does not have connections to an airport.

Is bike hire available at or near Hendon station?

No, bike hire is not available at or near the station.

Are accessible taxis available at Hendon station?

No, accessible taxis aren't available at this station.

Is there a ramp at Hendon station to get on the train?

Yes, there is a train ramp at this station.

Are there accessible public telephones at Hendon station?

No, accessible public telephones aren't available at this station.

Are there induction loops at Hendon station?

Yes, induction loops are available at this station.

Are there wheelchairs available at Hendon station?

Yes, wheelchairs are available at this station.

Trains to Hendon station

View live departures and arrivals, station facilities and accessibility information

Hendon station live train times

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Station:

Hendon

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Platform

Hendon station information

Find the station address, opening times and maps for Hendon station.

Hendon station address

Hendon station
Station Road
Hendon
London
NW4 4PT

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Hendon ticket office opening hours

Monday to Friday – 06:30 to 13:00 Saturday – 08:00 to 14:30 Sunday – Closed

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Hendon station information

Find the station address, opening times and maps for Hendon station.

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Hendon train station facilities

Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Hendon station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Hendon station, take a look below.

Hendon at a glance

Hendon station

Station information
- Station details
  
  Station name
  
  Hendon
  
  CRS code
  
  HEN
  
  Station operator
  
  TL
  
  National Location Code
  
  1522
- Ticketing information
  
  Does Hendon station have ticket gates?
  
  No, this station doesn't have ticket gates.
  
  Penalty fares information
  
  Applicable Operators: Thameslink
  
  London fare zone
  
  Zone 3/4
- Station security
  
  Staffing level
  
  Part time
  
  Is there CCTV at Hendon station?
  
  Yes, there is CCTV at this station.
- Customer service
  
  Are there customer help points at Hendon station?
  
  Yes, there's customer help points at this station.
  
  Customer services information
  
  This information is unavailable.
  Assisted travel information
  
  If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.
  Trains calling at this station do not have on board staff. Alternatively, you can arrange assistance by:
  Pressing the “emergency & assisted travel” button on a station Help Point
  Calling our freephone number: 0800 058 2844
  Texting us on 0800 138 1018
  Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
  For further information on assisted travel please see:
  Accessibility at the station - Thameslink.
  
  Assisted travel contact details
  
  For help with planning your journey or to book assistance, please contact our assisted travel helpline to discuss your requirements on:
  Email - customerservices@thameslinkrailway.com
  Phone - 0800 058 2844
  Textphone - 0800 138 1018
  
  Assisted travel opening hours
  
  The assisted travel helpline is not available on Christmas Day.
  Monday to Sunday – 24 hours
Station facilities
- Toilet facilities
  
  Are there toilets at Hendon station?
  
  No, there aren't toilets at this station.
  
  Are there baby changing facilities at Hendon station?
  
  No, there aren't baby changing facilities at this station.
  
  Are there showers at Hendon station?
  
  No, there aren't showers at this station.
- Seating at the station
  
  Is there a waiting room at Hendon station?
  
  Yes, this station has a waiting room.
  
  Waiting room information
  
  Unheated waiting shelters are available on the platforms.
  
  Are there seated areas at Hendon station?
  
  Yes, there's a seating area at this station.
- Tourist facilities
  
  Is there a bureau de change at Hendon station?
  
  No, there isn't a bureau de change at this station.
  
  Are there luggage storage facilities at Hendon station?
  
  No, there are no luggage storage facilities at this station.
  
  Is there a tourist information office at Hendon station?
  
  No, there isn't a tourist information office at this station.
  
  Are there luggage trolleys at Hendon station?
  
  No, luggage trolleys aren't available at this station.
- Communication
  
  Are there public telephones at Hendon station?
  
  No, this station doesn't have public telephones.
  
  Is there a post box at Hendon station?
  
  No, there isn't a post box at this station.
  
  Is there Wi-Fi at Hendon station?
  
  Yes, this station has Wi-Fi.
  
  Wi-Fi information
  
  Wifi information at this station
- Shops, cafés and cash machines
  
  Is there a cash machine at Hendon station?
  
  No, there aren't cash machines at this station.
  
  Are there shops at Hendon station?
  
  No, there aren't shops at this station.
  
  Are there cafés, pubs or restaurants at Hendon station?
  
  No, the station does't have cafés, pubs or restaurants.
Buying and collecting train tickets
- Ticket office
  
  Are there ticket machines at Hendon station?
  
  Yes, there are ticket machines at this station.
  
  Can I collect train tickets from Hendon station?
  
  Yes, you can collect train tickets from this station.
- Ticketing options
  
  Are smartcards issued at Hendon station?
  
  Yes, smartcards are issued at this station.
  
  Can smartcards be topped up at Hendon station?
  
  No, you can't top up smartcards at this station.
  
  Can smartcards be validated at Hendon station?
  
  Yes, smartcards can be validated at this station.
  
  Smartcard information
  
  For more information on using the Key smartcard, please visit: www.thameslinkrailway.com/thekeysmartcard
  
  Can Oyster cards be topped up at Hendon station?
  
  Yes, you can top up Oyster cards at this station.
  
  Can Oyster cards be used at Hendon station?
  
  Yes, you can use Oyster cards at this station.
  
  Oyster information
  
  Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Travel links
- Public transport
  
  Are there bus connections at Hendon station?
  
  Yes, there are bus services at this station.
  
  Bus services information
  
  Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
  
  Are there metro connections at Hendon station?
  
  No, metro services aren't available at this station.
  
  Does Hendon station have connections to a port?
  
  No, the station doesn't have connections to a port.
  
  Does Hendon station have connections to an airport?
  
  No, the station does not have connections to an airport.
  
  Replacement buses location
  
  Please click the link for details regarding the rail replacement bus location.
- Personal transport
  
  Is car hire available at or near Hendon station?
  
  No, car hire is not available at or near the station.
  
  Does Hendon station have a taxi rank?
  
  Yes, this station has a taxi rank.
  
  Taxi rank information
  
  No
Car parking
- Car parking
  Live Car Parking
  
  Car park name and spaces
  Station Car Park - 43 spaces
  
  Opening hours
  Monday to Sunday – 24 hours
Bikes
- Bike storage
  
  Is there bike storage at Hendon station?
  
  Yes, there's bike storage at this station.
  
  Is there a sheltered bike storage area at Hendon station?
  
  Yes, there is a sheltered bike storage area.
  
  Bike storage spaces
  
  64
  
  Bike storage location
  
  In the car park
  
  Bike storage information
  
  This information is unavailable.
  
  Bike storage type
  
  Wheel Racks
  
  Is there CCTV in the bike storage at Hendon station?
  
  Yes, this station has CCTV in the bike storage.
- Bike hire
  
  Is bike hire available at or near Hendon station?
  
  No, bike hire is not available at or near the station.
Accessibility and mobility access
- Station access
  
  Is there a ramp at Hendon station to get on the train?
  
  Yes, there is a train ramp at this station.
  
  Step-free access information
  
  This is a Category B3 station: Step - free access from the car park to platform 1 (for trains towards London). There are steps to all other platforms.
  Assistance Meeting Point is the front of the station next to the bike rack.
  This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
  
  Step-free access coverage
  Partial station
  
  Are there accessible drop off or pick up points at Hendon station?
  
  No, there aren't accessible drop off or pick up points at this station.
  
  Are there wheelchairs available at Hendon station?
  
  Yes, wheelchairs are available at this station.
- Ticketing access
  
  Are there accessible ticket machines at Hendon station?
  
  Yes, this station has accessible ticket machines.
  
  Accessible ticket machines information
  
  All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
  
  Is there a lowered ticket counter at Hendon station?
  
  Yes, there's a lowered ticket counter at this station.
  
  Are there induction loops at Hendon station?
  
  Yes, induction loops are available at this station.
- Accessible travel links
  
  Are accessible taxis available at Hendon station?
  
  No, accessible taxis aren't available at this station.
- Accessible station facilities
  Is staff help available at Hendon station?
  
  Yes, staff are available to help you at this station.
  
  Staff help opening hours
  
  Monday to Friday – 06:30 to 13:00 Saturday – 08:00 to 14:30 Sunday – Closed
  
  Staff help information
  
  A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.
  Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.
  If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:
  pressing the 'emergency & assisted travel' Help Point button
  calling us on the freephone number 0808 168 1238 - Please note this is for immediate assistance only
  texting us on 07970 511077
  We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.
  Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
  Are there accessible public telephones at Hendon station?
  
  No, accessible public telephones aren't available at this station.
  
  Are there accessible toilets at Hendon station?
  
  No, this station doesn't have accessible toilets.

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Hendon at a glance

Hendon at a glance

Hendon station

Station details

Ticketing information

Station security

Customer service

Toilet facilities

Seating at the station

Tourist facilities

Communication

Shops, cafés and cash machines

Ticket office

Ticketing options

Public transport

Personal transport

Car parking

Bike storage

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Station access

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