Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Heaton Chapel station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Heaton Chapel station, take a look below.
Are there customer help points at Heaton Chapel station?
Yes, there's customer help points at this station.
Customer help points information
Customer services information
Assisted travel information
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Are there bus connections at Heaton Chapel station?
Yes, there are bus services at this station.
Bus services information
On both sides of Heaton Moor Road for buses to Manchester, Stockport or Reddish. Busline 0871 200 2233
Are there metro connections at Heaton Chapel station?
Yes, there are metro connections at this station.
Metro services information
GMPTE 0161 228 7811
Does Heaton Chapel station have connections to a port?
No, the station doesn't have connections to a port.
Does Heaton Chapel station have connections to an airport?
No, the station does not have connections to an airport.
Replacement buses location
Replacement transport to Stockport will call at the bus stop on Wellington Road North adjacent to Brook Road Replacement transport to Manchester will call at the bus stop on Wellington Road North by the junction with Claremont Avenue.
Is car hire available at or near Heaton Chapel station?
No, car hire is not available at or near the station.
Is there a ramp at Heaton Chapel station to get on the train?
Yes, there is a train ramp at this station.
Step-free access information
Category B Station, please note there are no tactile pavings at this station - Scooter Friendly Station - Services towards Manchester (platform 2) : From Heaton Moor Road, up 1 step into the ticket hall, turn right down 18 steps and then a further 25 steps onto the platform. When the ticket hall is closed use the entrance on Tatton Road North (30 paces from the junction of Heaton Moor Road) down a ramp (63 paces, 1:7 slope) onto the platform. Services towards Stockport (platform 1) : Either use the entrance at the junction of Heaton Moor Road and Edgerton Road North, through a 5ft wide gate and down 41 steps onto the platform, or level access is available 200 paces down Edgerton Road North from Heaton Moor Road along a ramp (26 paces, 1:7 slope) onto the platform
Step-free access coverage
Are there accessible drop off or pick up points at Heaton Chapel station?
No, there aren't accessible drop off or pick up points at this station.
Are there wheelchairs available at Heaton Chapel station?
No, wheelchairs aren't available at this station.
Are there accessible ticket machines at Heaton Chapel station?
No, this station doesn't have accessible ticket machines.
Is there a lowered ticket counter at Heaton Chapel station?
Yes, there's a lowered ticket counter at this station.
Lowered ticket counter information
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Are there induction loops at Heaton Chapel station?
Yes, induction loops are available at this station.
Accessible travel links
Are accessible taxis available at Heaton Chapel station?
No, accessible taxis aren't available at this station.
Accessible station facilities
Is staff help available at Heaton Chapel station?
Yes, staff are available to help you at this station.
Are there accessible public telephones at Heaton Chapel station?
No, accessible public telephones aren't available at this station.
Are there accessible toilets at Heaton Chapel station?