Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Dunbar station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Dunbar station, take a look below.
Yes, there's customer help points at this station.
Customer services information
We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
Assisted travel information
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Assisted travel contact details
Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)