Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Dorridge station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Dorridge station, take a look below.
Are there customer help points at Dorridge station?
Yes, there's customer help points at this station.
Customer help points information
Customer services information
Assisted travel information
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Is there a ramp at Dorridge station to get on the train?
Yes, there is a train ramp at this station.
Step-free access information
Step Free Access Category A. Step free access to platforms via lifts.
Please note that wheelchair / ramp assisance is not possible for Northbound through trains that use platform 2. Customers who need to book wheelchair assistance to / from the Northbound through platform will be offered a taxi to the next suitable station (or another appropriate routing) when booking assistance.
Step-free access coverage
Are there accessible drop off or pick up points at Dorridge station?
Yes, there are accessible drop off or pick up points at this station.
Accessible drop off or pick up points information
Marked taxi stopping bay
Are there wheelchairs available at Dorridge station?
No, wheelchairs aren't available at this station.
Are there accessible ticket machines at Dorridge station?
Yes, this station has accessible ticket machines.
Accessible ticket machines information
On Platform One (London direction).
Is there a lowered ticket counter at Dorridge station?
Yes, there's a lowered ticket counter at this station.
Lowered ticket counter information
Are there induction loops at Dorridge station?
Yes, induction loops are available at this station.
Accessible travel links
Are accessible taxis available at Dorridge station?
No, accessible taxis aren't available at this station.
Accessible station facilities
Is staff help available at Dorridge station?
Yes, staff are available to help you at this station.
Staff help information
Passenger Assistance Meeting Point is in the booking office.
Are there accessible public telephones at Dorridge station?
No, accessible public telephones aren't available at this station.