Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Coseley station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Coseley station, take a look below.
Are there customer help points at Coseley station?
Yes, there's customer help points at this station.
Customer help points information
On both platforms
Customer services information
We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
Assisted travel information
If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.
If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.
Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.
Please note that other train operating companies may have different contact centre hours for booking assistance.
Assisted travel contact details
Assisted travel opening hours
Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)
Monday to Sunday – 08:00 to 22:00
Is there a ramp at Coseley station to get on the train?
Yes, there is a train ramp at this station.
Step-free access information
Access to Wolverhampton platform via ramp or 17 steps from road. Access to Birmingham platform via ramp. Step-free route between platforms is 250m via road overbridge. Accessible toilet on platform 2 (Wolverhampton) with Radar Key entry. Access point to western car park via short ramp - can be avoided by using carriageway.
Step-free access coverage
Are there accessible drop off or pick up points at Coseley station?
No, there aren't accessible drop off or pick up points at this station.
Are there wheelchairs available at Coseley station?
No, wheelchairs aren't available at this station.
Are there accessible ticket machines at Coseley station?
No, this station doesn't have accessible ticket machines.
Is there a lowered ticket counter at Coseley station?
No, there isn't a lowered ticket counter at this station.
Are there induction loops at Coseley station?
Yes, induction loops are available at this station.
Accessible travel links
Are accessible taxis available at Coseley station?
No, accessible taxis aren't available at this station.
Accessible station facilities
Is staff help available at Coseley station?
Yes, staff are available to help you at this station.
Are there accessible public telephones at Coseley station?
No, accessible public telephones aren't available at this station.