Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Congleton station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Congleton station, take a look below.
Are there customer help points at Congleton station?
Yes, there's customer help points at this station.
Customer help points information
Customer services information
Assisted travel information
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Is there a ramp at Congleton station to get on the train?
Yes, there is a train ramp at this station.
Step-free access information
Category B station, Scooter Friendly Station - separate level access from station front to Manchester platform and ticket office and from path to Stoke platform. A stepped footbridge links both platforms.
Step-free access coverage
Are there accessible drop off or pick up points at Congleton station?
No, there aren't accessible drop off or pick up points at this station.
Are there wheelchairs available at Congleton station?
No, wheelchairs aren't available at this station.
Are there accessible ticket machines at Congleton station?
Yes, this station has accessible ticket machines.
Is there a lowered ticket counter at Congleton station?
Yes, there's a lowered ticket counter at this station.
Lowered ticket counter information
Ticket office staff make every effort to assist disabled passengers with tickets and information.
Are there induction loops at Congleton station?
Yes, induction loops are available at this station.
Accessible travel links
Are accessible taxis available at Congleton station?
No, accessible taxis aren't available at this station.
Accessible station facilities
Is staff help available at Congleton station?
Yes, staff are available to help you at this station.
Are there accessible public telephones at Congleton station?
No, accessible public telephones aren't available at this station.
Are there accessible toilets at Congleton station?