Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Chepstow station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Chepstow station, take a look below.
Is there a ramp at Chepstow station to get on the train?
Yes, there is a train ramp at this station.
Step-free access information
free access is available to Platform 1 (to Gloucester). Platform 2 (for Newport) is only accessible
via a footbridge. For full station facilities as stated in the Accessible
Travel Policy, please visit the Transport for Wales website:www.tfwrail.wales/our-network/stations.
Step-free access coverage
No part of station
Are there accessible drop off or pick up points at Chepstow station?
Yes, there are accessible drop off or pick up points at this station.
Accessible drop off or pick up points information
Set down and pick up outside the station entrance.
Are there wheelchairs available at Chepstow station?
No, wheelchairs aren't available at this station.
Are there accessible ticket machines at Chepstow station?
Yes, this station has accessible ticket machines.
Accessible ticket machines information
The ticket machine takes debit and credit cards only.
Is there a lowered ticket counter at Chepstow station?
No, there isn't a lowered ticket counter at this station.
Are there induction loops at Chepstow station?
Yes, induction loops are available at this station.
Accessible travel links
Are accessible taxis available at Chepstow station?
No, accessible taxis aren't available at this station.
Accessible station facilities
Is staff help available at Chepstow station?
Yes, staff are available to help you at this station.
Staff help information
No platform staff available. Assistance is provided by the Conductor on the train.
Are there accessible public telephones at Chepstow station?
No, accessible public telephones aren't available at this station.