Assisted travel information
This is an unstaffed station. Ramp for train access and staff to assist, are on the trains. Only help getting on and off trains is available from this station. You can book assistance up to 12 hours before your journey or up to 10pm the day before - whichever is the shorter time. If you need assistance whether booked or unbooked please ensure you make yourselves visible on the platform so the on train staff can see you. There are also Help points on the platform where you can get in touch with our assisted travel team.
Assisted travel contact details
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Assisted travel opening hours
*Helpline closed on Christmas Day