Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Cathays station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Cathays station, take a look below.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Is there a ramp at Cathays station to get on the train?
Yes, there is a train ramp at this station.
Step-free access information
While both platforms are step-free, there is no facility for wheelchair users, mobility scooter users or persons with reduced mobility to cross between Platform 1 and 2 due to a steep footbridge. Customers who have travelled from the Valleys and wish to access the University or the Civic Centre are advised to travel to Queen Street station, change onto a North-bound service and alight at Cathays on the return service.
Step-free access coverage
No part of station
Are there accessible drop off or pick up points at Cathays station?
No, there aren't accessible drop off or pick up points at this station.
Are there wheelchairs available at Cathays station?
No, wheelchairs aren't available at this station.
Are there accessible ticket machines at Cathays station?
Yes, this station has accessible ticket machines.
Accessible ticket machines information
The ticket machine(s) take cash, and major debit and credit cards.
The machine on the Cardiff-bound platform is only available during staffing hours.
The machine on the Pontypridd-bound platform is available all the time.
Is there a lowered ticket counter at Cathays station?
Yes, there's a lowered ticket counter at this station.
Are there induction loops at Cathays station?
Yes, induction loops are available at this station.
Accessible travel links
Are accessible taxis available at Cathays station?
No, accessible taxis aren't available at this station.
Accessible station facilities
Is staff help available at Cathays station?
Yes, staff are available to help you at this station.
Staff help information
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Are there accessible public telephones at Cathays station?
No, accessible public telephones aren't available at this station.