Does Cardiff Queen Street station have ticket gates?

Yes, this station has ticket gates.

Is there CCTV at Cardiff Queen Street station?

Yes, there is CCTV at this station.

Is there a bureau de change at Cardiff Queen Street station?

No, there isn't a bureau de change at this station.

Are there public telephones at Cardiff Queen Street station?

Yes, there's public telephones at this station.

Is there a waiting room at Cardiff Queen Street station?

Yes, this station has a waiting room.

Are there seated areas at Cardiff Queen Street station?

Yes, there's a seating area at this station.

Are there showers at Cardiff Queen Street station?

No, there aren't showers at this station.

Is there a tourist information office at Cardiff Queen Street station?

No, there isn't a tourist information office at this station.

Are there luggage trolleys at Cardiff Queen Street station?

No, luggage trolleys aren't available at this station.

Are smartcards issued at Cardiff Queen Street station?

No, smartcards aren't issued at this station.

Are there ticket machines at Cardiff Queen Street station?

Yes, there are ticket machines at this station.

Can I collect train tickets from Cardiff Queen Street station?

Yes, you can collect train tickets from this station.

Can smartcards be topped up at Cardiff Queen Street station?

Yes, you can top up smartcards at this station.

Can smartcards be validated at Cardiff Queen Street station?

Yes, smartcards can be validated at this station.

Are Oyster cards issued at Cardiff Queen Street station?

No, Oyster cards aren't issued at this station.

Can Oyster cards be topped up at Cardiff Queen Street station?

No, you can't top up Oyster cards at this station.

Can Oyster cards be used at Cardiff Queen Street station?

No, you can't use Oyster cards at this station.

Are there bus connections at Cardiff Queen Street station?

Yes, there are bus services at this station.

Is car hire available at or near Cardiff Queen Street station?

No, car hire is not available at or near the station.

Are there metro connections at Cardiff Queen Street station?

No, metro services aren't available at this station.

Does Cardiff Queen Street station have connections to a port?

No, the station doesn't have connections to a port.

Does Cardiff Queen Street station have connections to an airport?

No, the station does not have connections to an airport.

Is bike hire available at or near Cardiff Queen Street station?

No, bike hire is not available at or near the station.

Are accessible taxis available at Cardiff Queen Street station?

No, accessible taxis aren't available at this station.

Is there a ramp at Cardiff Queen Street station to get on the train?

Yes, there is a train ramp at this station.

Are there accessible public telephones at Cardiff Queen Street station?

No, accessible public telephones aren't available at this station.

Are there induction loops at Cardiff Queen Street station?

Yes, induction loops are available at this station.

Are there wheelchairs available at Cardiff Queen Street station?

No, wheelchairs aren't available at this station.

Trains to Cardiff Queen Street station

View live departures and arrivals, station facilities and accessibility information

Cardiff Queen Street station live train times

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Station:

Cardiff Queen Street

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Cardiff Queen Street station information

Find the station address, opening times and maps for Cardiff Queen Street station.

Cardiff Queen Street station address

Cardiff Queen Street station
Station Terrace
Cardiff
Cardiff
CF10 4EY

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Cardiff Queen Street ticket office opening hours

Monday – 07:40 to 18:00 Tuesday – 07:40 to 18:00 Wednesday – 07:40 to 18:00 Thursday – 07:40 to 18:00 Friday – 07:40 to 18:00 Saturday – 07:40 to 18:00 Sunday – 10:00 to 15:30

Ticket office location

Near the main entrance

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Cardiff Queen Street station information

Find the station address, opening times and maps for Cardiff Queen Street station.

Show station information

Cardiff Queen Street train station facilities

Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Cardiff Queen Street station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Cardiff Queen Street station, take a look below.

Cardiff Queen Street at a glance

Cardiff Queen Street station

Station information
- Station details
  
  Station name
  
  Cardiff Queen Street
  
  CRS code
  
  CDQ
  
  Station operator
  
  AW
  
  National Location Code
  
  3900
- Ticketing information
  
  Does Cardiff Queen Street station have ticket gates?
  
  Yes, this station has ticket gates.
  
  Penalty fares information
  
  Applicable Operators: Transport for Wales
- Station security
  
  Staffing level
  
  Full time
  
  Is there CCTV at Cardiff Queen Street station?
  
  Yes, there is CCTV at this station.
- Customer service
  
  Are there customer help points at Cardiff Queen Street station?
  
  No, customer help points aren't available at this station.
  
  Customer services information
  
  Contact our Customer Relations team directly via the Transport for Wales Website.
  In the event of rail service disruption or Metro transformation work, buses will not stop at the station.
  From Friday 09 February, the rail replacement bus stop is located: Local bus stop on Dumfries place.
  To Cardiff Central / Cardiff Bay, bus stop HC in front of the car park: Google Maps ID: FRMH+H8 Cardiff.
  To Cathays / Heath, bus stop HU, same side as Sainsburys: Google Maps ID: FRMH+C6 Cardiff.
  
  Assisted travel contact details
  
  03333 211202
  
  Assisted travel opening hours
  Monday to Sunday – 08:00 to 20:00
Station facilities
- Toilet facilities
  
  Are there toilets at Cardiff Queen Street station?
  
  Yes, this station has toilets.
  
  Toilets information
  
  The toilets are located on Platform 4. The National Key toilets are located on Platform 4 and also in the main concourse to the left of the ticket office; these toilets are operated by a RADAR key and are only available during staffing hours.
  
  Are there baby changing facilities at Cardiff Queen Street station?
  
  No, there aren't baby changing facilities at this station.
  
  Are there showers at Cardiff Queen Street station?
  
  No, there aren't showers at this station.
- Seating at the station
  
  Is there a waiting room at Cardiff Queen Street station?
  
  Yes, this station has a waiting room.
  
  Waiting room information
  
  Seating area in the café on platform 3/4.
  
  Waiting room opening hours
  Monday – 05:30 to 00:00 Tuesday – 05:30 to 00:00 Wednesday – 05:30 to 00:00 Thursday – 05:30 to 00:00 Friday – 05:30 to 00:00 Saturday – 05:30 to 00:00 Sunday – 08:00 to 23:00
  
  Are there seated areas at Cardiff Queen Street station?
  
  Yes, there's a seating area at this station.
- Tourist facilities
  
  Is there a bureau de change at Cardiff Queen Street station?
  
  No, there isn't a bureau de change at this station.
  
  Are there luggage storage facilities at Cardiff Queen Street station?
  
  No, there are no luggage storage facilities at this station.
  
  Is there a tourist information office at Cardiff Queen Street station?
  
  No, there isn't a tourist information office at this station.
  
  Are there luggage trolleys at Cardiff Queen Street station?
  
  No, luggage trolleys aren't available at this station.
- Communication
  
  Are there public telephones at Cardiff Queen Street station?
  
  Yes, there's public telephones at this station.
  
  Is there a post box at Cardiff Queen Street station?
  
  No, there isn't a post box at this station.
  
  Is there Wi-Fi at Cardiff Queen Street station?
  
  No, this station doesn't have Wi-Fi.
- Shops, cafés and cash machines
  
  Is there a cash machine at Cardiff Queen Street station?
  
  No, there aren't cash machines at this station.
  
  Are there shops at Cardiff Queen Street station?
  
  No, there aren't shops at this station.
  
  Are there cafés, pubs or restaurants at Cardiff Queen Street station?
  
  No, the station does't have cafés, pubs or restaurants.
Buying and collecting train tickets
- Ticket office
  
  Are there ticket machines at Cardiff Queen Street station?
  
  Yes, there are ticket machines at this station.
  
  Can I collect train tickets from Cardiff Queen Street station?
  
  Yes, you can collect train tickets from this station.
- Ticketing options
  
  Are smartcards issued at Cardiff Queen Street station?
  
  No, smartcards aren't issued at this station.
  
  Can smartcards be topped up at Cardiff Queen Street station?
  
  Yes, you can top up smartcards at this station.
  
  Can smartcards be validated at Cardiff Queen Street station?
  
  Yes, smartcards can be validated at this station.
  
  Smartcard information
  
  Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.
Travel links
- Public transport
  
  Are there bus connections at Cardiff Queen Street station?
  
  Yes, there are bus services at this station.
  
  Bus services information
  
  Limited service from stop outside station Mondays to Fridays
  
  Are there metro connections at Cardiff Queen Street station?
  
  No, metro services aren't available at this station.
  
  Does Cardiff Queen Street station have connections to a port?
  
  No, the station doesn't have connections to a port.
  
  Does Cardiff Queen Street station have connections to an airport?
  
  No, the station does not have connections to an airport.
  
  Replacement buses location
  
  the rail replacement bus stop is located at the local bus stop on Dumfries place.
  To Cardiff Central / Cardiff Bay, bus stop HC in front of the car park
  To Cathays / Heath/ Pontypridd /Treherbert/ Aberdare/ Merthyr/Rhymney, bus stop HU, same side as Sainsburys
- Personal transport
  
  Is car hire available at or near Cardiff Queen Street station?
  
  No, car hire is not available at or near the station.
  
  Does Cardiff Queen Street station have a taxi rank?
  
  No, this station doesn't have a taxi rank.
Car parking
- Car parking
  Live Car Parking
  
  Car parking
  
  Car parking is not available at this station.
Bikes
- Bike storage
  
  Is there bike storage at Cardiff Queen Street station?
  
  Yes, there's bike storage at this station.
  
  Is there a sheltered bike storage area at Cardiff Queen Street station?
  
  No, there is no sheltered bike storage area.
  
  Bike storage spaces
  
  36
  
  Bike storage location
  
  Cycle parking is located at three locations. 8 Sheffield stands providing for 16 bicycles are located on Station Terrace, outside the station to the right of the station entrance. 6 Sheffield stands providing for 12 bicycles are located on Platform 5. 4 Sheffield stands providing for 8 bicycles are located on Platform 2
  
  Bike storage information
  
  This information is unavailable.
  
  Bike storage type
  
  Stands
  
  Is there CCTV in the bike storage at Cardiff Queen Street station?
  
  Yes, this station has CCTV in the bike storage.
- Bike hire
  
  Is bike hire available at or near Cardiff Queen Street station?
  
  No, bike hire is not available at or near the station.
Accessibility and mobility access
- Station access
  
  Is there a ramp at Cardiff Queen Street station to get on the train?
  
  Yes, there is a train ramp at this station.
  
  Step-free access information
  
  Usually, Category B.
  Step free access is available to all platforms via lifts. For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.”
  
  Step-free access coverage
  Partial station
  
  Are there accessible drop off or pick up points at Cardiff Queen Street station?
  
  No, there aren't accessible drop off or pick up points at this station.
  
  Are there wheelchairs available at Cardiff Queen Street station?
  
  No, wheelchairs aren't available at this station.
- Ticketing access
  
  Are there accessible ticket machines at Cardiff Queen Street station?
  
  Yes, this station has accessible ticket machines.
  
  Accessible ticket machines information
  
  The ticket machines are near the main entrance and take cash and major debit and credit cards.
  
  Is there a lowered ticket counter at Cardiff Queen Street station?
  
  Yes, there's a lowered ticket counter at this station.
  
  Are there induction loops at Cardiff Queen Street station?
  
  Yes, induction loops are available at this station.
- Accessible travel links
  
  Are accessible taxis available at Cardiff Queen Street station?
  
  No, accessible taxis aren't available at this station.
- Accessible station facilities
  
  Is staff help available at Cardiff Queen Street station?
  
  Yes, staff are available to help you at this station.
  
  Staff help opening hours
  
  Monday – 06:30 to 23:00 Tuesday – 06:30 to 23:00 Wednesday – 06:30 to 23:00 Thursday – 06:30 to 23:00 Friday – 06:30 to 23:00 Saturday – 06:30 to 23:00 Sunday – 08:00 to 23:00
  
  Staff help information
  
  Help provided by on train staff outside staffing hours.
  
  Are there accessible public telephones at Cardiff Queen Street station?
  
  No, accessible public telephones aren't available at this station.
  
  Are there accessible toilets at Cardiff Queen Street station?
  
  Yes, this station has accessible toilets.

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Trains to Cardiff Queen Street station

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Cardiff Queen Street station live train times

Cardiff Queen Street station information

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Ticket office location

Cardiff Queen Street station information

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Cardiff Queen Street station address

Cardiff Queen Street ticket office opening hours

Ticket office location

Cardiff Queen Street train station facilities

Cardiff Queen Street at a glance

Cardiff Queen Street at a glance

Cardiff Queen Street station

Station details

Ticketing information

Station security

Customer service

Toilet facilities

Seating at the station

Tourist facilities

Communication

Shops, cafés and cash machines

Ticket office

Ticketing options

Public transport

Personal transport

Car parking

Bike storage

Bike hire

Station access

Ticketing access

Accessible travel links

Accessible station facilities

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