Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Broad Green station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Broad Green station, take a look below.
Are there customer help points at Broad Green station?
Yes, there's customer help points at this station.
Customer help points information
Customer services information
Assisted travel information
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Is there a ramp at Broad Green station to get on the train?
Yes, there is a train ramp at this station.
Step-free access information
Category B station, To Liverpool platform : level access from street level. To Wigan platform via footpath from Seymour Road or Jubilee Avenue from ticket office under road bridge and first left, 500 metres. Or via underpass 32 steps level under the track then 30 steps.
Step-free access coverage
Are there accessible drop off or pick up points at Broad Green station?
No, there aren't accessible drop off or pick up points at this station.
Are there wheelchairs available at Broad Green station?
No, wheelchairs aren't available at this station.
Are there accessible ticket machines at Broad Green station?
Yes, this station has accessible ticket machines.
Is there a lowered ticket counter at Broad Green station?
Yes, there's a lowered ticket counter at this station.
Are there induction loops at Broad Green station?
Yes, induction loops are available at this station.
Accessible travel links
Are accessible taxis available at Broad Green station?
No, accessible taxis aren't available at this station.
Accessible station facilities
Is staff help available at Broad Green station?
Yes, staff are available to help you at this station.
Are there accessible public telephones at Broad Green station?
No, accessible public telephones aren't available at this station.
Are there accessible toilets at Broad Green station?