Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Boston station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Boston station, take a look below.
Yes, there's customer help points at this station.
Customer help points information
Available on platform 1 and 2
Customer services information
This information is unavailable.
Assisted travel information
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Is there a ramp at Boston station to get on the train?
Yes, there is a train ramp at this station.
Step-free access information
Level to Grantham bound platforms. Footbridge to Skegness bound platform (access to Skegness platform available via ramp and foot crossing at certain times only when staff are available). Access to platform 2 is via the barrow crossing. Access to platform 2 from the car park in Asda is by Radar key only.
This station doesn't have any tactile paving at the edges of the platform.
Step-free access coverage
Are there accessible drop off or pick up points at Boston station?
No, there aren't accessible drop off or pick up points at this station.
Are there wheelchairs available at Boston station?
Yes, wheelchairs are available at this station.
Are there accessible ticket machines at Boston station?
Yes, this station has accessible ticket machines.
Accessible ticket machines information
on platform 1
Is there a lowered ticket counter at Boston station?
Yes, there's a lowered ticket counter at this station.
Are there induction loops at Boston station?
Yes, induction loops are available at this station.
Accessible travel links
Are accessible taxis available at Boston station?
No, accessible taxis aren't available at this station.
Accessible station facilities
Is staff help available at Boston station?
Yes, staff are available to help you at this station.
Are there accessible public telephones at Boston station?
No, accessible public telephones aren't available at this station.
Are there accessible toilets at Boston station?
Yes, this station has accessible toilets.
National key toilets information
The National key toilets are located on Platform 1; these toilets are operated by a radar key.