Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Birchington-on-sea station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Birchington-on-sea station, take a look below.
Does Birchington-on-sea station have ticket gates?
No, this station doesn't have ticket gates.
Penalty fares information
Applicable Operators: Southeastern
Is there CCTV at Birchington-on-sea station?
Yes, there is CCTV at this station.
Are there customer help points at Birchington-on-sea station?
Yes, there's customer help points at this station.
Customer help points information
Customer services information
0345 322 7021
Assisted travel information
Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 6 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the ticket office or you can use the help point on the platform. There are staff on all the trains that call at this station that can assist with getting on and off trains only. If no staff at the station ensure you position yourself on the platform so the on train staff can see you.
Assisted travel contact details
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Are there ticket machines at Birchington-on-sea station?
Yes, there are ticket machines at this station.
Can I collect train tickets from Birchington-on-sea station?
Yes, you can collect train tickets from this station.
Are smartcards issued at Birchington-on-sea station?
Yes, smartcards are issued at this station.
Can smartcards be topped up at Birchington-on-sea station?
Yes, you can top up smartcards at this station.
Can smartcards be validated at Birchington-on-sea station?
No, smartcards can't be validated at this station.
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
Is there a ramp at Birchington-on-sea station to get on the train?
Yes, there is a train ramp at this station.
Step-free access information
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1 for services towards London via main entrance or side entrance ramp. Step free access to platform 2 for services towards Margate via side entrance path from Lyell Road. Step free interchange via road and steep paths in excess of 250 metres. Stepped interchange within station via footbridge.
Step-free access coverage
No part of station
Are there accessible drop off or pick up points at Birchington-on-sea station?
Yes, there are accessible drop off or pick up points at this station.
Are there wheelchairs available at Birchington-on-sea station?
No, wheelchairs aren't available at this station.
Are there accessible ticket machines at Birchington-on-sea station?
Yes, this station has accessible ticket machines.
Accessible ticket machines information
Is there a lowered ticket counter at Birchington-on-sea station?
No, there isn't a lowered ticket counter at this station.
Are there induction loops at Birchington-on-sea station?
Yes, induction loops are available at this station.
Accessible travel links
Are accessible taxis available at Birchington-on-sea station?
No, accessible taxis aren't available at this station.
Accessible station facilities
Is staff help available at Birchington-on-sea station?
Yes, staff are available to help you at this station.
Staff help information
This station is not continuously staffed please see staffing times for details of when staff assistance is available.
Are there accessible public telephones at Birchington-on-sea station?
No, accessible public telephones aren't available at this station.
Are there accessible toilets at Birchington-on-sea station?