Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Ayr station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Ayr station, take a look below.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Assisted travel contact details
Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
Is there a ramp at Ayr station to get on the train?
Yes, there is a train ramp at this station.
Step-free access information
This is a Category B station. Level to platforms 1,2 & 3 - connecting footbridge with stairs or access from street to platform 4. Alternative route is available by going outside the station over the roadbridge
Blue Badge parking bays: 7
Step-free access coverage
No part of station
Are there accessible drop off or pick up points at Ayr station?
No, there aren't accessible drop off or pick up points at this station.
Are there wheelchairs available at Ayr station?
Yes, wheelchairs are available at this station.
Are there accessible ticket machines at Ayr station?
Yes, this station has accessible ticket machines.
Is there a lowered ticket counter at Ayr station?
Yes, there's a lowered ticket counter at this station.
Are there induction loops at Ayr station?
Yes, induction loops are available at this station.
Accessible travel links
Are accessible taxis available at Ayr station?
No, accessible taxis aren't available at this station.
Accessible station facilities
Is staff help available at Ayr station?
Yes, staff are available to help you at this station.
Are there accessible public telephones at Ayr station?
No, accessible public telephones aren't available at this station.