Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Altrincham station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Altrincham station, take a look below.
Are there customer help points at Altrincham station?
No, customer help points aren't available at this station.
Customer services information
Assisted travel information
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Is there a ramp at Altrincham station to get on the train?
Yes, there is a train ramp at this station.
Step-free access information
Category A Station, Separate level access from bus station to Platform 1(Metrolink trams) and from Oakfield Road car park entrance to Platform 4 (to Chester). To Platform 2 (Metrolink trams) and 3 (to Manchester) via Lifts which are available from first to last train.
Step-free access coverage
Are there accessible drop off or pick up points at Altrincham station?
No, there aren't accessible drop off or pick up points at this station.
Are there wheelchairs available at Altrincham station?
No, wheelchairs aren't available at this station.
Are there accessible ticket machines at Altrincham station?
Yes, this station has accessible ticket machines.
Is there a lowered ticket counter at Altrincham station?
No, there isn't a lowered ticket counter at this station.
Are there induction loops at Altrincham station?
Yes, induction loops are available at this station.
Accessible travel links
Are accessible taxis available at Altrincham station?
No, accessible taxis aren't available at this station.
Accessible station facilities
Is staff help available at Altrincham station?
Yes, staff are available to help you at this station.
Are there accessible public telephones at Altrincham station?
No, accessible public telephones aren't available at this station.
Are there accessible toilets at Altrincham station?