South Western Railway, in partnership with Great Western Railway, are trialing an exciting new smart ticket which will allow you to carry your season ticket on your Android™ mobile phone (sorry Apple™ users but this isn’t available for you just yet!). This will give you greater convenience, allow you to buy your ticket when you want (within 14 days of travel), with no need to queue or wait for collection.
To be part of the trial you must have a compatible Android™ phone (running 4.4 Kitkat operating system or higher with NFC and HCE functionality), a Gmail™ account and commute (starting and completing your journey) between Salisbury and Portsmouth including stations via Eastleigh and Fareham, or Woking to Portsmouth using any station along the route, and submit at least one survey. The trial will start this September, so why not get involved to help shape the future of rail ticketing.
We really want you to be involved so you will receive a £10** travel voucher for taking part. You will also be automatically entered into a draw for the chance to win an annual season ticket (worth up to £4,612*). You’ve got a great chance of winning as our trial will be limited to only 200 participants and selected trialists will receive a Samsung Galaxy S8 to use for the trail and to keep afterwards!
How does it work?
You will need to use a new version of our app to purchase your smart 7-day season ticket. At check-out you will be offered a new option to purchase your new weekly season ticket and load it directly to the Google Pay™ on your phone. To travel you simply activate the ticket and then travel by touching the phone on the gate reader or smartcard validator (just like a regular plastic smartcard). Its as simple as a couple of clicks and then you’re ready to go!
We think this will be very easy to use but if you’re worried this sounds a little bit complicated, don’t worry as we will provide full details and will be available to help once you have signed up to take part
If you would like to be part of the trial please complete the form below and we will be in touch with the next steps. The trial is based on a first come first served basis if all criteria is met.
Thank you, your form has been successfully submitted.
• The National Rail Conditions of Travel and the South Western Railway Smartcard Terms and Conditions apply to all MDT (Mobile Digital Tickets) tickets.
• MDT season tickets can only be purchased by selected customers using a beta version of the SWR Android App.
• MDT season tickets are only available for journeys between Portsmouth Harbour and Salisbury and are valid on services operated by South Western Railway, Great Western Railway and Southern*.
• At the time of launch only 7-day season tickets are available on MDT.
• National Rail photocards are not required but participant in the trial will need to carry ID showing their name.
• IoA tickets are for use in standard class only.
• Participants in the trial will need to have a Google Pay account and will need to agree to the Google Terms and Conditions for participation in the trial.
• Participants in the trial will need to own an NFC compatible Android smartphone.
• Participants in the trial will need to download and use a new version of the SWR (South Western Railway) app to purchase their smart 7-day season ticket. Details of how to download the app will be sent to participants via email.
*Subject to confirmation
1. The competition
a. The draw promoter is First MTR South Western Trains Limited trading as South Western Railway ("SWR", "we" or "us") a company established in the UK with a registered office address at 4th Floor Capital House, 25 Chapel Street, London, NW1 5DH. Registered in England and Wales, company number: 07900320.
b. The title of the competition is ‘Carry your weekly season ticket on your mobile’ Competition’.
c. The competition will run from 00:01 Monday 10 September 2018 (“Opening Date”) until 23:59 16 November 2018 (“Closing Date”). All entries must be submitted before the Closing Date and entries submitted after this time will not be considered for the prize draw. A maximum of 200 trialists will be permitted to enter the Competition on a "first come, first served" basis, once the maximum number of trialists have entered the competition no further entries will be accepted.
d. SWR reserves the right to hold void, suspend, cancel, or amend the competition.
2. Competition entry
a. Entry is free of charge and no payments are required in order to participate.
b. To enter, participants must sign up for the SWR trial; purchase a 7 day season ticket using Google Pay via the SWR app and complete and submit the appropriate feedback survey(s). Failure to submit a completed feedback survey will disqualify the entry.
c. The competition is only open to those who are 18 years or over and who are residents of the UK. Proof of identity, residence status and age as well as a phone number and postal address will be required to claim the prize.
d. SWR & Great Western Railway's employees and their immediate families, agents and anyone professionally connected with the prize draw are not eligible to take part.
e. SWR reserves the right to check the validity of any entry. Entries failing to comply with these rules will not be accepted.
f. Only one entry per trailist per week will be entered into the competition and no entrant shall win more than one prize.
g. If any of the prizes are not claimed by the Closing Date no replacement winner(s) will be selected.
h. Entries failing to comply with these rules may be disqualified by SWR in their sole discretion.
3. The prize
a. The first prize of one annual standard class season ticket for routes between either (i) Salisbury and Portsmouth Harbour including stations via Eastleigh and Fareham or (ii) Woking and Portsmouth Harbour for the winning trialist.
b. In addition to the first prize each trialist who submits a valid entry will receive a £10 SWR travel voucher, which is valid to exchange for a ticket for travel on any SWR operated rail service. The travel voucher must be used within 12 months from issue.
d. The prize is subject to availability on train services and SWR's and Great Western Railway’s terms and conditions and the National Rail Conditions of Travel.
e. The prizes are as stated and, subject to paragraph (g) below, no cash or other alternatives will be offered.
f. If, due to circumstances beyond SWR’s control, SWR is unable to provide the stated prize, it reserves the right to award a substitute prize of equal or greater value.
g. The winner will be notified via email within 28 days from the end of the draw.
h. Reasonable efforts will be made to contact the winner(s). If the winner(s) cannot be contacted, or are unable to comply with these terms and conditions, SWR reserves the right to offer the prize to any other eligible entrant.
i. To request the name and county of the winners, please send a stamped, self-addressed envelope to South Western Railway, 6th Floor, Friars Bridge Court, 41-45 Blackfriars Road, London, SE1 8NZ within one month of the Closing Date.
4. Exclusion of liability
Insofar as is permitted by law, SWR, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of SWR, its agents or distributors or that of their employees. Your statutory rights are not affected.
b. These Terms and Conditions shall be governed by the laws of England and Wales, whose courts shall have exclusive jurisdiction.
Android, Gmail, Google and Google Pay are trademarks of Google LLC
Apple is a trademark of Apple Inc., registered in the U.S. and other countries
Samsung, Samsung Galaxy, Samsung Galaxy S8 are trademarks of Samsung
*The main prize is valued up to £4,612 on a standard class annual season ticket and will be equivalent to an annual standard class season ticket bought on the route between Salisbury and Portsmouth Harbour via Eastleigh and Fareham or Woking and Portsmouth Harbour
**Terms and conditions apply