What's Going On
Following emergency services dealing with an incident between Kingston and Teddington all lines have now reopened. Train services running through these stations may be cancelled, delayed or revised. Disruption is expected until 10:00 24/04.
What We're Doing about it
We were earlier informed of a person struck by a train between Kingston and Teddington. All lines have now reopened however our services will still be delayed, revised and cancelled, whilst our service returns to normal.
Until further notice, the following service alterations will be necessary:
To assist you with your journey your ticket will be accepted, at no extra cost to yourself, on the following services:
- London Underground services between Central London, Richmond and Wimbledon via any reasonable route.
- TfL Buses between Central London, Surbiton, Kingston, Twickenham and Richmond via any reasonable route.
- Falcon Buses 557 between Shepperton - Upper Halliford - Sunbury
- Falcon Buses 400 between Walton on Thames - Shepperton - Ashford Surrey - Staines
- White Bus Services 458 between Staines - Kingston
- Diamond Bus South East 555 between Hersham - Heathrow CBS
- Diamond Bus South East 556 between Chertsey - Heathrow
We have arranged replacement buses to run which will call at all stations between Twickenham and Shepperton via Fulwell.
For further information or onward travel advice please speak to a member of staff or use a station help point.
We are very sorry for any delay that this may cause to your journey.
Further Information
If you would prefer to use local buses to continue your journey please check Traveline - South Western Railway tickets are not valid on local buses unless stated above.
Have you been delayed? Please see here for our compensation policy.
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see our contact us page for other ways to contact us.