- Station dog George can return to Horsley, after internal rules meant his future on the railway was uncertain.
- Following a robust staff consultation and risk assessment, South Western Railway decided that it was safe for George to return.
- George, who is owned by Customer Ambassador Richard Bunce, has been a fixture at the station for years and proved popular with staff and customers alike.
South Western Railway (SWR) has today announced that George – the much loved German wirehaired pointer owned by Customer Ambassador Richard Bunce – is able to return to Horsley station.
George had been a fixture at the station for a number of years and had proved a big hit with users of the station. However, dogs are not allowed into railway workplaces on safety grounds, meaning George had to take a short sabbatical from the station.
But in recognition of George’s popularity amongst customers, SWR reconsidered the case and, following a comprehensive colleague consultation and risk assessment, decided to reverse the original decision.
Commenting, SWR’s Managing Director Claire Mann said:
“We know the last few weeks have been ruff for Richard and George, and we’re pleased to have ulti-mutt-ly found a resolution.
“Our stations are a vital part of an operational railway network, and it wouldn’t be safe or appropriate for them to be overrun with our furry friends. But it is important to strike a balance and provide some flexibility to individual cases like Richard and George’s.
“It is clear that our customers love George, and our robust risk assessment has shown that it’s safe for him to remain at the station.
“It’s paw-some to have George back where he belongs!”
George’s owner, Customer Ambassador Richard Bunce said:
“I’m so pleased that SWR have gone the extra mile to ensure that George and I can stay at Horsley. I’m looking forward to George delighting customers and colleagues alike for years to come!”.,