South Western Railway (SWR) is pleased to announce its Paramedic team has won a commendation at the prestigious Railway Industry Innovation Awards.
The Paramedic teams at Clapham Junction and Wimbledon stations have made a remarkable difference to customers, and the reliability of SWR services, since they started work back in November 2018.
Nearly 400 passengers are taken ill on SWR services every year. Since being introduced last November, the teams at Clapham Junction and Wimbledon stations alone treated 110 passengers.
Helping passengers at stations has also meant delays due to them being taken ill on board trains has declined by 90% at Wimbledon and 60% at Clapham Junction.
The team received their commendation on Friday (28 June) at the Railway Industry Innovation Awards in London. The awards celebrate the achievements of companies and individuals that push the rail industry forward by developing new, innovative ideas.
The members of the Paramedic team that were commended are Chris Eason and Samantha Price (Clapham Junction), and Chris Lanyon and Andy Sims (Wimbledon station).
Samantha Price, Emergency Care Assistant at Clapham Junction, said:
"We’re here to help people wherever we can. The safety of our customers is our number one priority, ensuring they get the relevant treatment as safely and as swiftly as possible.
"I chose this career because it makes a meaningful difference to people lives: being that first person someone sees when they need help and going home knowing you've made a difference to someone's life, no matter how big or small that may be.
"It’s an honour for us to be nominated and even better that we have been commended for the impact we've made to passengers lives."