Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Birchwood station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Birchwood station, take a look below.
Are there customer help points at Birchwood station?
Yes, there's customer help points at this station.
Customer services information
Assisted travel information
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Is there a ramp at Birchwood station to get on the train?
Yes, there is a train ramp at this station.
Step-free access information
Category B Station, please note there are no tactile pavings at this station Scooter Friendly Station - Step free access to ticket hall and platform 1. Lift and Stepped footbridge to platform 2. Note Lifts available from first to last train.
Step-free access coverage
Are there accessible drop off or pick up points at Birchwood station?
No, there aren't accessible drop off or pick up points at this station.
Are there wheelchairs available at Birchwood station?
No, wheelchairs aren't available at this station.
Are there accessible ticket machines at Birchwood station?
Yes, this station has accessible ticket machines.
Is there a lowered ticket counter at Birchwood station?
Yes, there's a lowered ticket counter at this station.
Are there induction loops at Birchwood station?
Yes, induction loops are available at this station.
Accessible travel links
Are accessible taxis available at Birchwood station?
No, accessible taxis aren't available at this station.
Accessible station facilities
Is staff help available at Birchwood station?
Yes, staff are available to help you at this station.
Are there accessible public telephones at Birchwood station?
No, accessible public telephones aren't available at this station.
Are there accessible toilets at Birchwood station?