Does Basingstoke station have ticket gates?

Yes, this station has ticket gates.

Is there CCTV at Basingstoke station?

Yes, there is CCTV at this station.

Is there a bureau de change at Basingstoke station?

No, there isn't a bureau de change at this station.

Are there public telephones at Basingstoke station?

Yes, there's public telephones at this station.

Is there a waiting room at Basingstoke station?

Yes, this station has a waiting room.

Are there seated areas at Basingstoke station?

Yes, there's a seating area at this station.

Are there showers at Basingstoke station?

No, there aren't showers at this station.

Is there a tourist information office at Basingstoke station?

No, there isn't a tourist information office at this station.

Are there luggage trolleys at Basingstoke station?

No, luggage trolleys aren't available at this station.

Are smartcards issued at Basingstoke station?

Yes, smartcards are issued at this station.

Are there ticket machines at Basingstoke station?

Yes, there are ticket machines at this station.

Can I collect train tickets from Basingstoke station?

Yes, you can collect train tickets from this station.

Can smartcards be topped up at Basingstoke station?

Yes, you can top up smartcards at this station.

Can smartcards be validated at Basingstoke station?

Yes, smartcards can be validated at this station.

Are Oyster cards issued at Basingstoke station?

No, Oyster cards aren't issued at this station.

Can Oyster cards be topped up at Basingstoke station?

No, you can't top up Oyster cards at this station.

Can Oyster cards be used at Basingstoke station?

No, you can't use Oyster cards at this station.

Are there bus connections at Basingstoke station?

Yes, there are bus services at this station.

Is car hire available at or near Basingstoke station?

No, car hire is not available at or near the station.

Are there metro connections at Basingstoke station?

No, metro services aren't available at this station.

Does Basingstoke station have connections to a port?

No, the station doesn't have connections to a port.

Does Basingstoke station have connections to an airport?

No, the station does not have connections to an airport.

Is bike hire available at or near Basingstoke station?

No, bike hire is not available at or near the station.

Are accessible taxis available at Basingstoke station?

Yes, accessible taxis are available at this station.

Accessible taxis information

Provided by 3rd party companies, subject to availability.

Is there a ramp at Basingstoke station to get on the train?

Yes, there is a train ramp at this station.

Are there accessible public telephones at Basingstoke station?

No, accessible public telephones aren't available at this station.

Are there induction loops at Basingstoke station?

Yes, induction loops are available at this station.

Are there wheelchairs available at Basingstoke station?

Yes, wheelchairs are available at this station.

Trains to Basingstoke station

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Basingstoke station live train times

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Basingstoke station information

Find the station address, opening times and maps for Basingstoke station.

Basingstoke station address

Basingstoke station
Station Hill
Basingstoke
Hampshire
RG21 5NB

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Basingstoke ticket office opening hours

Monday to Friday – 06:00 to 21:30 Saturday – 06:00 to 21:30 Sunday – 07:00 to 21:30

Ticket office location

The ticket office is located on Platform 1.

Ticket Vending Machines are located in the main booking hall and by the entrance on platform 4/5.

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Basingstoke station information

Find the station address, opening times and maps for Basingstoke station.

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Basingstoke at a glance

Basingstoke station

Station information
- Station details
  
  Station name
  
  Basingstoke
  
  CRS code
  
  BSK
  
  Station operator
  
  SW
  
  National Location Code
  
  5520
- Ticketing information
  
  Does Basingstoke station have ticket gates?
  
  Yes, this station has ticket gates.
  
  Penalty fares information
  
  Applicable Operators: South Western Railway
- Station security
  
  Staffing level
  
  Full time
  
  Is there CCTV at Basingstoke station?
  
  Yes, there is CCTV at this station.
- Customer service
  
  Are there customer help points at Basingstoke station?
  
  Yes, there's customer help points at this station.
  
  Customer help points information
  
  Customer Help points are located on every platform
  
  Customer services information
  
  Please contact our Customer Service Centre on 0345 6000 650
  
  Assisted travel information
  
  Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
  
  Assisted travel contact details
  
  0800 5282100
  
  Assisted travel opening hours
  
  24 hours a day, except Christmas Day and Boxing Day
  Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
Station facilities
- Toilet facilities
  
  Are there toilets at Basingstoke station?
  
  Yes, this station has toilets.
  
  Toilets information
  
  The toilets are located on all the platforms. The National key toilets are located on Platform 1, Platforms 2/3 and Platform 4; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
  
  Are there baby changing facilities at Basingstoke station?
  
  Yes, there are baby changing facilities at this station.
  
  Are there showers at Basingstoke station?
  
  No, there aren't showers at this station.
- Seating at the station
  
  Is there a waiting room at Basingstoke station?
  
  Yes, this station has a waiting room.
  
  Waiting room information
  
  All platforms
  
  Waiting room opening hours
  Monday to Sunday – 24 hours
  
  Are there seated areas at Basingstoke station?
  
  Yes, there's a seating area at this station.
- Tourist facilities
  
  Is there a bureau de change at Basingstoke station?
  
  No, there isn't a bureau de change at this station.
  
  Are there luggage storage facilities at Basingstoke station?
  
  No, there are no luggage storage facilities at this station.
  
  Is there a tourist information office at Basingstoke station?
  
  No, there isn't a tourist information office at this station.
  
  Are there luggage trolleys at Basingstoke station?
  
  No, luggage trolleys aren't available at this station.
- Communication
  
  Are there public telephones at Basingstoke station?
  
  Yes, there's public telephones at this station.
  
  Is there a post box at Basingstoke station?
  
  Yes, there's a post box at this station.
  
  Post box information
  
  Outside station
  
  Is there Wi-Fi at Basingstoke station?
  
  Yes, this station has Wi-Fi.
- Shops, cafés and cash machines
  
  Is there a cash machine at Basingstoke station?
  
  Yes, this station has cash machines.
  
  Are there shops at Basingstoke station?
  
  Yes, there are shops at this station.
  
  Are there cafés, pubs or restaurants at Basingstoke station?
  
  Yes, there are cafés, pubs or restaurants at this station.
Buying and collecting train tickets
- Ticket office
  
  Are there ticket machines at Basingstoke station?
  
  Yes, there are ticket machines at this station.
  
  Can I collect train tickets from Basingstoke station?
  
  Yes, you can collect train tickets from this station.
- Ticketing options
  
  Are smartcards issued at Basingstoke station?
  
  Yes, smartcards are issued at this station.
  
  Can smartcards be topped up at Basingstoke station?
  
  Yes, you can top up smartcards at this station.
  
  Can smartcards be validated at Basingstoke station?
  
  Yes, smartcards can be validated at this station.
  
  Smartcard information
  
  Basingstoke ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
Travel links
- Public transport
  
  Are there bus connections at Basingstoke station?
  
  Yes, there are bus services at this station.
  
  Bus services information
  
  Information to plan your onward journey is available in a printable format here
  
  Are there metro connections at Basingstoke station?
  
  No, metro services aren't available at this station.
  
  Does Basingstoke station have connections to a port?
  
  No, the station doesn't have connections to a port.
  
  Does Basingstoke station have connections to an airport?
  
  No, the station does not have connections to an airport.
  
  Replacement buses location
  
  Station Forecourt, off Alencon Link
- Personal transport
  
  Is car hire available at or near Basingstoke station?
  
  No, car hire is not available at or near the station.
  
  Does Basingstoke station have a taxi rank?
  
  Yes, this station has a taxi rank.
  
  Taxi rank information
  
  Private Hire / Black Cabs outside Station Entrance
Car parking
- Car parking
  
  Car park name and spaces
  Basingstoke Bunion Place and North Yard Multi-Storey - 1339 spaces
  
  Car parking charges
  Off-peak ticket: £5.00
  Peak ticket: £10.00
  Weekly ticket: £39.90
  Monthly ticket: £140.70
  Quarterly ticket: £422.10
  Annual ticket: £1,407.00
  
  Car park name and spaces
  Basingstoke Premium Car Park - 30 spaces
  
  Car parking charges
  Off-peak ticket: £6.20
  Peak ticket: £12.50
  Annual ticket: £1,799.00
Bikes
- Bike storage
  
  Is there bike storage at Basingstoke station?
  
  Yes, there's bike storage at this station.
  
  Is there a sheltered bike storage area at Basingstoke station?
  
  Yes, there is a sheltered bike storage area.
  
  Bike storage spaces
  
  170
  
  Bike storage location
  
  Car park and platform 4
  
  Bike storage information
  
  This information is unavailable.
  
  Bike storage type
  
  Compound
  
  Is there CCTV in the bike storage at Basingstoke station?
  
  Yes, this station has CCTV in the bike storage.
- Bike hire
  
  Is bike hire available at or near Basingstoke station?
  
  No, bike hire is not available at or near the station.
Accessibility and mobility access
- Station access
  
  Is there a ramp at Basingstoke station to get on the train?
  
  Yes, there is a train ramp at this station.
  
  Step-free access information
  
  Step-free category B2 station. This station has step-free access to all platforms via lifts from the main entrance. The rear entrance has level access to Platforms 4 and 5 (and to other platforms via lifts) but is only open Monday-Friday 0600 until 1000 and from 1500 until 2345 (closed at weekends) - outside these times a stepped subway must be used. The alternative step-free route from the rear to the main entrance via the street is approximately 380m and includes missing dropped kerbs and sections of route without a pavement.
  
  Step-free access coverage
  Partial station
  
  Are there accessible drop off or pick up points at Basingstoke station?
  
  No, there aren't accessible drop off or pick up points at this station.
  
  Are there wheelchairs available at Basingstoke station?
  
  Yes, wheelchairs are available at this station.
- Ticketing access
  
  Are there accessible ticket machines at Basingstoke station?
  
  Yes, this station has accessible ticket machines.
  
  Accessible ticket machines information
  
  All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
  
  Is there a lowered ticket counter at Basingstoke station?
  
  Yes, there's a lowered ticket counter at this station.
  
  Are there induction loops at Basingstoke station?
  
  Yes, induction loops are available at this station.
- Accessible travel links
  
  Are accessible taxis available at Basingstoke station?
  
  Yes, accessible taxis are available at this station.
  
  Accessible taxis information
  
  Provided by 3rd party companies, subject to availability.
- Accessible station facilities
  
  Is staff help available at Basingstoke station?
  
  Yes, staff are available to help you at this station.
  
  Staff help opening hours
  
  Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
  
  Are there accessible public telephones at Basingstoke station?
  
  No, accessible public telephones aren't available at this station.
  
  Are there accessible toilets at Basingstoke station?
  
  Yes, this station has accessible toilets.

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Basingstoke at a glance

Basingstoke at a glance

Basingstoke station

Station details

Ticketing information

Station security

Customer service

Toilet facilities

Seating at the station

Tourist facilities

Communication

Shops, cafés and cash machines

Ticket office

Ticketing options

Public transport

Personal transport

Car parking

Bike storage

Bike hire

Station access

Ticketing access

Accessible travel links

Accessible station facilities

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