Basingstoke

Basingstoke station
Station Hill
Basingstoke
Hampshire
RG21 5NB

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Basingstoke at a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Bus Services
Cycle Storage Availability
Step Free Access
Toilets
WiFi

Basingstoke Station

Accessibility and mobility access
- Accessible Booking Office Counter
- Accessible Ticket Machines
  
  All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Customer Help Points
  
  Customer Help points are located on every platform
- Induction Loop
- National Key Toilets
- Ramp For Train Access
- Staff Help Available
  Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
- Step Free Access
  
  Basingstoke is fully accessible to wheelchair users. Lifts available 24 hours.
- Wheelchairs Available
- This station does not offer
  
  Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down
Buying / collecting tickets
- Penalty Fares
  Applicable Operators: Great Western Railway
- Prepurchase Collection
- Staffing Level
  Fulltime
- Ticket Machine
- Ticket Office
  Monday to Friday – 06:00 to 21:30 Saturday – 06:00 to 21:30 Sunday – 07:00 to 21:30
  In the booking hall.
Getting to / from the station
- Bus Services
  
  Information to plan your onward journey is available in a printable format
- Car Park
  Bunion Place and North Yard - 1339 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
- Cycle Storage Availability
  Storage location:
  Car park and platform 4
- Cycle Storage Sheltered
- Rail Replacement Services
  
  Station Forecourt, off Alencon Link
- Taxi Rank
  
  Outside Station Entrance
Station Facilities
- Customer Service
  
  Please contact our Customer Service Centre on 0345 6000 650
- Lost Property
- Toilets
  The toilets are located on all the platforms. The National key toilets are located on Platform 1, Platforms 2/3 and Platform 4; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
- This station does not offer
  
  Left Luggage, WiFi

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Basingstoke

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Basingstoke

Basingstoke at a glance

Basingstoke Station

Accessible Booking Office Counter

Accessible Ticket Machines

Customer Help Points

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

Wheelchairs Available

This station does not offer

Penalty Fares

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

Bus Services

Car Park

Cycle Storage Availability

Cycle Storage Sheltered

Rail Replacement Services

Taxi Rank

Customer Service

Lost Property

Toilets

This station does not offer

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Basingstoke

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