The latest industrial action the RMT proposes is to take place from 00.01 hrs on Friday 30 March to 23.59 hrs on Monday 02 April.

It calls for RMT guard and driver members not to undertake any rest day working (this involves working days off), although working rest days is entirely voluntary and is at the discretion of the individual. However, the RMT has also issued an instruction to its guard and driver members to refuse to work in accordance with key elements of their terms and conditions which allow for some flexibility around shift start and finish times in certain circumstances. These elements were jointly agreed with the union several years ago.

We’re really sorry that once again, you are to be subjected to unnecessary industrial action by the RMT. We plan to run our full service on all four days and will do everything we can to minimise any effect this strike action may have. We do however advise you to check before you travel.

Please note that, due to the Bank Holiday weekend, we will be operating a different timetable. On Friday 30 March and Monday 02 April we will be operating a Saturday timetable. 

Planned engineering work may also affect your journey. More information on the planned engineering work for the Bank Holiday weekend can be found here


This frequently asked questions section is designed to help inform you, providing background information and practical advice that we hope you find useful.

Why are guards striking?
What are you doing to resolve the dispute?
So when are your new trains coming in?
What level of service are you able to provide on the days affected by the industrial action?
What alternative travel arrangements have been made with other train and bus operators and will my ticket/smartcard be valid on these?
How long will the industrial action last? 
Will the industrial action impact services on other days?
How and when can I find out if my journey will be affected?
Are trains running on the Island Line?
How do I get a refund or claim for Delay Repay?
Will there be any changes to Booked Passenger Assistance on the industrial action days?
I require assistance while travelling on your network, what should I do during the industrial action days?
Will stations remain open as normal?