Local nurse asks railway customers to follow safe travel guidance in new announcement

Thursday 29th April 2021
  • A local nurse has recorded an announcement for SWR to ask customers to wear a face covering, unless exempt and follow social distancing guidance.
  • Announcement being played at SWR stations across South West London

Ahead of the bank holiday, a local nurse is asking South Western Railway customers to follow the latest Government guidance in a new announcement being played at stations across South West London.

Pippa Watson, who commutes with South Western Railway from Surbiton to Vauxhall, recorded the announcement to ask her fellow customers to maintain social distancing and wear a face covering, unless exempt. By doing so, SWR customers can keep her and her colleagues safe and protect the NHS during the COVID-19 pandemic.

The idea came from Pippa’s colleagues, who thought she had the perfect voice for station announcements. Having recorded the announcement earlier this month, it is now being played at SWR stations in South West London .

As COVID-19 restrictions ease, South Western Railway is continuing to work to ensure its customers can travel with confidence, and is continuing its enhanced cleaning regime, including the use of a powerful virucidal cleaning product. SWR is also providing information on its busier services so customers can help support social distancing by travelling at quieter times.

Pippa said:
“The rules on social distancing and face coverings are crucial to keeping everyone safe and I hope this announcement helps to raise awareness of their importance.

“As a nurse who uses SWR services to commute, I ask all my fellow passengers to follow these rules to help stop the spread of coronavirus and protect me, my colleagues, and the entire NHS.”

South Western Railway’s Customer Experience Director, Alan Penlington said:
“Throughout the COVID-19 pandemic we have been committed to running a safe and reliable service for key workers such as Pippa.

“As we all look forward to this bank holiday weekend, we hope that this announcement will encourage our customers to follow Government guidance on social distancing and face coverings, so they can protect our NHS.”