Meet the Manager

Meet the Manager

Chat to our managers at Meet the Manager sessions across our network

Our next Meet the Manager session 

Throughout the year South Western Railway regularly hosts ‘Meet the Manager’ sessions where members of the public can talk directly to our senior managers about the railway’s services.

These sessions are currently held online via Microsoft Teams with the next one taking place on Thursday 13 October from 16:30-19:00 (Please note that this session has been moved from Tuesday 4 October).

All appointments for the session on Thursday 13 October are now closed. Please visit the page again soon for details of the next session.

More details about the sessions and examples of questions asked previously can be seen in the videos below.

Our previous Meet the Manager session

Our last Meet the Manager session was held on 13 July 2022. If you missed this session, don't worry, as we'll be holding another session soon. Keep and eye on this page and our Twitter for more information.

Below are some of the questions posed by customers to senior managers at the session in February 2020.

Why do we close the railway during engineering works?

Why are there constant delays between New Malden and Wimbledon?

Why don’t guards apologise or explain when there are delays?

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