This report is South Western Railway’s annual Social Value Report for 2023-2024. It is a summary of the impact that SWR has had on society, the environment, and the economy. This is our third year reporting social value – an important opportunity to reflect on the positive impact we’re making across society, the environment, and the economy.
As one of the largest networks in the country, our footprint is wide and the potential for positive influence is significant. This brings both opportunity and responsibility. At South Western Railway (SWR), we know that investing in infrastructure, supporting local projects or educating the next generation can all help drive lasting social and economic prosperity across the South West and beyond.
Measuring social value matters. It ensures we are held to account and enables us to identify areas of improvement and investment. We use the Rail Social Value Tool (RSVT), developed by the Rail Safety Standards Board (RSSB), to quantify the value we create across five key impact areas.
This includes:
- Supporting local communities
- Promoting local skills and jobs
- Decarbonising and protecting our planet
- Promoting skills, employment and wellbeing
- Ensuring responsible business practices
In 2023-2024 – we are proud to have delivered £141,662,847 in monetised social value. This achievement is thanks to the dedication of our colleagues, the collaboration of our partners and the shared belief that the railway should work for everyone.

By publishing this report, we aim not only to be transparent, but to invite further collaboration – with charities, local groups, businesses and individuals who share our ambition.
Together, we can ensure that the railway continues to be a force for good – helping our customers and our communities in London and the South West get the most out of life.