The Customer and Communities Improvement Fund (CCIF) is South Western Railway’s programme to support projects that have a community benefit or address an area of social need across our network

Customer and Communities Improvement Fund

The Customer and Communities Improvement Fund (CCIF) is South Western Railway’s programme to support projects that have a community benefit or address an area of social need across our network.

CCIF is intended to support small and medium-sized projects which can be completed over the course of the year. In previous rounds of funding, we have supported more than 70 projects with a value of over £6million across our network, supporting important local causes and initiatives and delivering extensive social value and benefit.

An important part of CCIF is that it involves customers and stakeholders in helping inform which schemes are taken forward. Once a final list of preferred schemes has been finalised, it is submitted to the Department for Transport (DfT) which will make the final decision on which schemes go ahead.

We are pleased to say that we are now inviting bids and proposals for our next round of CCIF. You can download a copy of our latest handbook here, which provides details on the type of projects we are looking for, the application process, and how to contact us should you have further questions about CCIF or your application.

Applications for this new round of funding can be made for projects which will be started and completed between 1 April 2023 and 31 March 2024. The closing date for bids is 23.59 on Friday 16th September 2022.

If you would like to find information about our previous round of CCIF, click here. 

Customer and Communities Improvement Fund handbook

Download the latest handbook

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Customer and Communities Improvement Fund application form

Apply for CCIF funding for your project or scheme

Find out more